Business Analyst

• - The Lead BA will act as lead internal consultant / principal BA, working closely with the Strategy & Architecture function to shape and manage inbound flow, embedding change management practices and supporting successful change adoption across projects and initiatives.
• - Collaborate with Business Owners and the Change Team to ensure seamless transition from delivery and to align on change impacts and readiness.
• - Demonstrate an in-depth understanding of the business strategy, processes, roadmaps (Technology & Product primarily) and the context within which they apply, with a particular focus on telecommunications products, services and regulatory context
• - Identify improvement opportunities by connecting insights across business domains, systems, customer journeys and apply data-driven analysis to inform decision-making to enable the benefit realisation
• - Stay abreast of emerging data trends and tools (e.g. AI, predictive analytics, data visualisation) and apply them to enhance business analysis outcomes.
• - Facilitates benefits realisation tracking for change initiatives, ensuring that intended business outcomes are defined, measured, and reported to appropriate governance forum.
• - Key interface to industry bodies/forums (TM Forum, BCS).
• - Management and Development of the JT BA Service framework, including the integration of change management tools and practices.
• - Advise and influence throughout the business change lifecycle, ensuring that change initiatives are aligned with the strategy and enterprise architecture.
• - Writing and presenting fluently and persuasively on all aspects of business analysis work and change management, while communicating effectively with staff at all levels and with external audiences in both public and organisational forums to ensure successful outcomes.

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