Lab and Manufacturing IT System Support Analyst

JSR Micro, Inc.

IT System Support Analyst supporting laboratory and manufacturing systems at KBI Biopharma. Requires knowledge of GMP regulated environments and various lab technologies.

Posted 5/14/2026full-timeBoulder • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $83,040 - $103,800 per yearWebsite

About the role

Key responsibilities & impact

Work within an agile team and framework
Resolve routine requests that may include project/folder creation, system backups, account requests
System Administrator providing Support to various technologies used throughout the lab and Manufacturing environments including but not limited to: Empower, SoftMax Pro, Unicorn, MassLynx, Chemstation, SoloVPE, 32Karat, UV WinLab, PharmSpec, and Compass technologies.
Be the Subject Matter Expert for Laboratory enterprise systems such as Empower and SoftMax Pro, UV WinLab.
Support and or Lead instrument inductions following established GMP processes
Support business priorities and be flexible to meet demand
Adhere to documented System Development Life Cycle as well as relevant regulations, policies, and standards
Lead and Support Identifying the root cause of issues and implementing permanent solutions to prevent future occurrences.
Support and Drive Implementing proactive monitoring to ensure early warnings and quick recovery
Effective communicator with all cross-functional areas regarding applicable IT tasks and deliverables
Support Lab and Manufacturing IT System Support team across multiple offices with a distributed workforce
Customer-focused and a good communicator

Requirements

What you’ll need

3+ years of experience in a GMP regulated industry
Experience in system administration of Lab and Manufacturing system applications (i.e.: Empower, SoftMax Pro, UV WinLab, Unicorn)
Solid understanding of GMP applications
Basic knowledge of Computer Systems Validation (CSV) process
Knowledge of the IT system development life cycle and software quality assurance in a regulated environment
Knowledge of general networking concepts and IT best practices
Ability to work both independently and with teams at various levels in the organization
Strong communication skills, both verbal and written as well as capable of presenting the right level of information to management
Strong analytical and organizational skills.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account JSR Micro, Inc. Website LinkedIn All Job Openings 51 - 200 employees Semiconductor
Manufacturing
Technology JSR Micro, Inc. is a leading supplier of high-performance semiconductor lithography materials. With over 30 years of excellence in manufacturing and innovation, JSR Micro focuses on developing advanced electronic materials, particularly for the semiconductor industry. The company recently expanded its capabilities by acquiring Yamanaka Hutech Corp. , a manufacturer of high-purity chemicals for semiconductors, which strengthens its market position and aligns with its growth strategy. JSR Micro is recognized for its commitment to sustainability and quality, as evidenced by its recent awards for outstanding performance in front-end quality. Lab and Manufacturing IT System Support Analyst 🔥 1 hour ago 🏢 Boulder – Onsite 💵 $83k - $103.8k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Work within an agile team and framework
Resolve routine requests that may include project/folder creation, system backups, account requests
System Administrator providing Support to various technologies used throughout the lab and Manufacturing environments including but not limited to: Empower, SoftMax Pro, Unicorn, MassLynx, Chemstation, SoloVPE, 32Karat, UV WinLab, PharmSpec, and Compass technologies.
Be the Subject Matter Expert for Laboratory enterprise systems such as Empower and SoftMax Pro, UV WinLab.
Support and or Lead instrument inductions following established GMP processes
Support business priorities and be flexible to meet demand
Adhere to documented System Development Life Cycle as well as relevant regulations, policies, and standards
Lead and Support Identifying the root cause of issues and implementing permanent solutions to prevent future occurrences.
Support and Drive Implementing proactive monitoring to ensure early warnings and quick recovery
Effective communicator with all cross-functional areas regarding applicable IT tasks and deliverables
Support Lab and Manufacturing IT System Support team across multiple offices with a distributed workforce
Customer-focused and a good communicator 🎯 Requirements
3+ years of experience in a GMP regulated industry
Experience in system administration of Lab and Manufacturing system applications (i.e.: Empower, SoftMax Pro, UV WinLab, Unicorn)
Solid understanding of GMP applications
Basic knowledge of Computer Systems Validation (CSV) process
Knowledge of the IT system development life cycle and software quality assurance in a regulated environment
Knowledge of general networking concepts and IT best practices
Ability to work both independently and with teams at various levels in the organization
Strong communication skills, both verbal and written as well as capable of presenting the right level of information to management
Strong analytical and organizational skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Support Specialist – Weather Radar 🕒 May 6 Vaisala 1001 - 5000 ⚡ Energy Website LinkedIn All Job Openings Technical Support Specialist providing expert technical assistance and customer support for weather radar systems. Identifying solutions and fostering strong customer relationships while driving business growth. 🏢 Boulder – Onsite 💵 $70k - $85k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Remote Sensing View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

system administrationComputer Systems ValidationGMP applicationsnetworking conceptssoftware quality assuranceproactive monitoringroot cause analysisproject/folder creationsystem backupsaccount requests

Soft Skills

effective communicationcustomer-focusedanalytical skillsorganizational skillsflexibilityteam collaborationindependent workpresentation skillsproblem-solvingleadership