Instructional Designer

JSI

Instructional Designer creating client-facing broadband and regulatory training for JSI, a telecommunications consulting firm. Managing JSI University and supporting polished live webinars.

Posted 8/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in instructional design and e-learning development, with a strong ability to create engaging training content and manage multiple projects effectively. Proficient in utilizing course-authoring tools and learning management systems to enhance learning experiences.

Highest-signal resume keywords

Instructional DesignE-Learning DevelopmentArticulate 360Project ManagementContent Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignE-Learning DevelopmentContent DesignTechnical WritingGraphic DesignMultimedia ToolsCourse-Authoring ToolsLearning Management SystemsAI-Enabled ToolsScripting

Soft Skills

Organizational SkillsTime ManagementAttention to DetailCommunication SkillsAdaptability

Tools & Technologies

Articulate 360Adobe CaptivateCamtasiaAdobe Creative SuiteCanvaVyondMicrosoft OfficeMonday.comSmartsheetsAdobe Acrobat

Industry Keywords

Adult Learning PrinciplesADDIESAMRegulatory AffairsClient-Facing Training

About the role

Key responsibilities & impact

Lead the design and development of client-facing training and self-paced courses for technical and regulatory content.
Apply instructional design principles to structure clear, engaging, and effective learning experiences.
Own and administer JSI University, including publishing, learner tracking, and day-to-day platform management.
Manage and prioritize evolving regulatory and operational projects, ensuring accurate and timely delivery.
Support planning and execution of client-facing webinars, including technical setup, troubleshooting, and live-session quality control.
Manage shifting priorities, learn new tools, and provide support across the Regulatory Affairs team.
Partner with subject matter experts to identify training needs and priorities.
Use learner feedback and engagement data to continuously refine training content.
Maintain clear communication with internal teams and clients, participate in meetings, contribute ideas, and help shape training and client communication.

Requirements

What you’ll need

Demonstrated experience in instructional design, e-learning development, or a closely related field through professional roles, academic coursework, or self-directed projects.
Experience with course-authoring tools such as Articulate 360, Adobe Captivate, Camtasia, or similar; Articulate 360 strongly preferred.
Strong visual and content design skills for transforming dense materials into clear, organized, engaging content.
Comfort working with or willingness to learn an LMS and webinar/live-event software.
Ability to write clear, concise instructional content, including scripts, on-screen text, knowledge checks, SOPs, and quick reference guides.
Ability to manage shifting priorities and varied workloads while learning new tools and adapting to evolving needs.
Strong organizational and time management skills, including managing multiple projects in a high-volume environment.
Exceptional attention to detail and strong written communication skills.
Bachelor’s degree in instructional design, education, communications, or a related field is helpful but not required.
Ability to quickly learn and translate unfamiliar technical or regulatory material into accessible content.
Portfolio demonstrating e-learning or interactive course design work preferred.
Experience with graphic design or multimedia tools such as Adobe Creative Suite, Canva, Vyond, or similar preferred.
Familiarity with adult learning principles and instructional design frameworks such as ADDIE or SAM preferred.
Experience with AI-enabled tools or automation for content creation, quality control, or documentation preferred.
Proficiency with Microsoft Office, Monday.com, Smartsheets, and Adobe Acrobat preferred.
Experience building or prototyping applications, automations, or integrations using scripting, APIs, or no/low-code tools preferred.

Benefits

Comp & perks

Competitive salary + performance-based bonuses.
Comprehensive benefits package (medical, dental, vision, 401(k))
Generous PTO and wellness opportunities.
Ongoing professional development and educational opportunities.