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About the role
Key responsibilities & impact- Support the day-to-day operations of JSI initiatives, helping partners deploy the platform under their own brand.
- Assist with partner onboarding, branding configurations, and account setup in coordination with internal technical teams.
- Maintain partner records, onboarding trackers, and status reports; provide regular updates to leadership.
- Help develop and refine onboarding guides, SOPs, and training materials as the program grows.
- Support sales and marketing with demos, pitch materials, and proposals for prospective white-label partners.
- Assist in preparing, reviewing, and submitting regulatory filings on behalf of JSI clients, including FCC, state commission, and USF submissions.
- Maintain filing calendars and deadline trackers across multiple clients and jurisdictions.
- Research regulatory requirements and flag upcoming changes or compliance risks, escalating to senior staff as needed.
- Help keep JSI Platform regulatory content — deadlines, requirement summaries, and jurisdiction updates — accurate and current.
- Work collaboratively across the Regulatory Affairs, Product, Sales, Engineering, and Managed Services teams to keep shared workstreams on track.
- Participate in team meetings and project updates, helping ensure nothing falls through the cracks.
- Use project management tools (Smartsheet, Teams, SharePoint) to track tasks and communicate progress.
Requirements
What you’ll need- Bachelor’s degree in Business, Communications, Information Systems, Telecommunications, or a related field.
- 1–3 years of relevant experience including internships.
- Exceptional attention to detail and strong written and verbal communication skills.
- Impeccable organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently and collaboratively, managing tasks on time and on budget.
- Comfortable navigating diverse teams and fostering a positive, inclusive work environment.
- Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint), Smartsheet, SharePoint, and Adobe Acrobat.
- Strong growth mindset, entrepreneurial spirit, and commitment to continuous learning.
- Some exposure to FCC filings, USF programs, or state commission compliance — through coursework, internships, or entry-level work.
- Familiarity with the telecommunications or broadband industry.
- Awareness of federal broadband funding programs (BEAD, RDOF, E-Rate, ReConnect) is a plus.
- Any experience with SaaS platforms, project management tools, or data reporting is a plus.
Benefits
Comp & perks- Competitive salary + performance-based bonuses.
- Comprehensive benefits package (medical, dental, vision, 401(k)).
- Generous PTO and wellness opportunities.
- Ongoing professional development and educational opportunities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
regulatory filingsonboarding guidesSOPsproject managementdata reportingtelecommunications compliancewhite-label partner supportbranding configurationsaccount setupdeadline tracking
Soft Skills
attention to detailwritten communicationverbal communicationorganizational skillsability to manage multiple prioritiesindependent workcollaborative workpositive work environmentgrowth mindsetentrepreneurial spirit