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JOYn RH

Microsoft 365 Support Analyst

JOYn RH

Analista de Suporte 365 implementing Microsoft 365 solutions for clients. Identifying needs, providing improvements, and managing environments.

Posted 7/29/2026full-timeCuritiba • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in administering Microsoft 365 environments, including configuration of security policies, backup solutions, and user management. Proficient in identifying client needs and implementing customized technology solutions to enhance operational efficiency.

Highest-signal resume keywords
Microsoft 365 AdministrationSecurity Policy ConfigurationBackup Solution ManagementTechnical Documentation CreationClient Needs Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Microsoft 365 ImplementationSharePoint AdministrationMicrosoft Teams ConfigurationMultifactor Authentication (MFA)Audit Log Management
Soft Skills
Good Communication SkillsCollaborativeProactive LearnerPunctualCommitted
Certifications & Qualifications
Microsoft Certification
Industry Keywords
Technology Environment ImprovementUser ManagementPermission ManagementTechnical ReviewPolicy Management

About the role

Key responsibilities & impact
  • Identify client needs and propose improvements to their technology environments
  • Assist with implementing customized solutions according to client requirements
  • Support Microsoft 365 implementation projects for new clients
  • Manage users, permissions, and settings within the Microsoft 365 platform
  • Enable and manage audit logs in the Microsoft 365 environment
  • Configure and administer SharePoint, including site creation and permission management
  • Assist in configuring and managing policies in Microsoft Teams
  • Configure multifactor authentication (MFA) and access recovery solutions
  • Implement security policies in client environments
  • Configure backup solutions
  • Perform technical reviews of Microsoft 365 environments
  • Create and update technical documentation

Requirements

What you’ll need
  • Experience administering Microsoft 365
  • Knowledge of implementing, reviewing, and improving Microsoft 365 environments
  • Knowledge of configuring security policies and backup solutions
  • Ability to identify improvement opportunities in corporate environments
  • Good communication skills and ability to understand client needs
  • Punctual, committed, collaborative, and eager to learn
  • Proactive in pursuing knowledge and keeping up with new technologies
  • Bachelor's degree (completed or in progress)
  • Microsoft certification is a plus

Benefits

Comp & perks
  • N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score