Junior Support Analyst

JOYn RH

Junior Support Analyst at JOYn RH managing servers administration and troubleshooting technical issues across various platforms. Focused on continuous learning and technical excellence.

Posted 7/29/2026full-timeCuritiba • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering Windows and Linux server environments, managing virtualization platforms, and implementing security policies with tools like Bitdefender. Proficient in user management through Active Directory and Microsoft 365, alongside a strong focus on technical support and infrastructure management.

Highest-signal resume keywords

Windows Server AdministrationLinux Operating System ManagementVirtualization Platforms ManagementActive Directory and Group Policy KnowledgeFirewall Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows Server AdministrationLinux Operating System ManagementVirtualization Platforms ManagementActive Directory ManagementFirewall ManagementBackup Solutions AdministrationTechnical SupportInfrastructure ManagementBitdefender KnowledgeMonitoring Tools Management

Soft Skills

Problem SolvingTechnical Documentation

Tools & Technologies

ProxmoxHyper-VVirtualBoxMicrosoft 365ZabbixGrafanaBitdefender

Industry Keywords

Server AdministrationUser ManagementSecurity PoliciesBackup RoutinesTechnical Support

Tech Stack

Tools & technologies

FirewallsGrafanaLinux

About the role

Key responsibilities & impact

Administer Windows and Linux server environments
Manage firewalls
Manage virtualized environments using Proxmox, Hyper‑V and VirtualBox
Manage users via Active Directory and Microsoft 365
Create, block and delete user accounts in Microsoft 365
Ensure execution and monitoring of backup routines
Administer Bitdefender and its security policies
Manage monitoring tools such as Zabbix and Grafana
Diagnose and resolve failures on servers, networks and workstations
Install applications and provide technical support to users
Create and maintain up-to-date technical documentation

Requirements

What you’ll need

Experience with Windows Server and Linux operating systems
Experience with virtualization platforms
Knowledge of Active Directory and Group Policy (GPO)
Experience administering firewalls
Knowledge of Bitdefender
Experience with backup solutions and server administration
Experience in technical support and infrastructure
Ability to demonstrate practical results and improvements implemented in previous roles

Benefits

Comp & perks

No information about benefits was provided.