Junior Support Analyst – Microsoft 365
JOYn RH
full-time
Posted on:
Location Type: Hybrid
Location: Curitiba • Brazil
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Job Level
About the role
- Identify customer needs to design improvements in the technology environment.
- Assist in implementing customized solutions to meet clients' specific requirements.
- Assist in Microsoft 365 deployment for new clients.
- Manage users and permissions in the Microsoft 365 platform, including enabling audit logs.
- Configure and manage SharePoint, including site creation and permission settings.
- Assist in implementing and managing Teams policies, such as team configuration and usage rules.
- Configure multi-factor authentication (MFA) and self-service password reset for users.
- Implement security policies.
- Configure backup solutions.
- Create and update documentation.
Requirements
- Experience as a Microsoft 365 administrator
- Ability to design and implement improvements in corporate environments
- Skills in configuring security and backup policies
- Good communication, proactivity, and ability to understand and meet client needs
- Bachelor’s degree completed or in progress
- Microsoft certification
Benefits
- Health plan - Amil: no monthly fee, only co-payment
- Dental plan - Amil
- Meal allowance - R$ 32.00 per day
- Home office allowance - R$ 100.00 per month
- Life insurance of R$ 20,000 (PRL) depending on company results
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft 365 administrationSharePoint configurationTeams policy managementmulti-factor authentication (MFA)security policy implementationbackup solutions configurationuser managementaudit log enablingsite creationpermission settings
Soft Skills
communicationproactivityclient needs understandingproblem-solvingdesign improvement ability
Certifications
Microsoft certification