JOYn RH

Customer Success, Mid/Senior

JOYn RH

full-time

Posted on:

Location Type: Hybrid

Location: Blumenau • Brazil

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Job Level

Senior

About the role

  • Own the customer journey
  • Ensure customer retention
  • Manage client relationships directly
  • Conduct peer-level conversations
  • Analyze data and guide improvements
  • Advise clients on areas for improvement

Requirements

  • Mid-level or senior experience
  • Strong business acumen
  • Ability to communicate effectively with clients
  • Knowledge of marketing and sales
  • Ability to analyze data and translate findings for clients
Benefits
  • Cooperative model (Cooperativa Soma)
  • Flexible working hours
  • Flexible hybrid work model
  • Company-provided equipment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysismarketingsales
Soft Skills
customer journey managementcustomer retentionclient relationship managementeffective communicationbusiness acumen