Joyful Health

Architect

• Serve as the RCM knowledge layer across the organization
• Define what correct RCM looks like — and ensures the organization is executing toward it
• Translate RCM complexity into clear strategy, structured workflows, and actionable insights
• Audit claims and drive strategy
• Translate denial patterns into root causes and resolution pathways
• Build and maintain SOPs, specialty guides, and decision frameworks
• Analyze denial rates, aging, payer mix, and workflow gaps at onboarding
• Partner with Product and Engineering on feature release training
• Provide pre-sales RCM analysis for deals within ICP
• Partner with RCSMs on complex customer challenges

RCM Architect