Journal Technologies

Sales Engineer

Journal Technologies

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $75,000 - $95,000 per year

About the role

  • Deliver end-to-end live and virtual product demonstrations tailored to specific client use cases, jurisdictional rules, or workflows.
  • Confidently present each product in the eSeries suite, covering front-end functionality, workflows, and reporting capabilities.
  • Configure and maintain customized demonstration environments based on agency needs.
  • Develop, maintain, and refine demo scripts that highlight differentiators for each product.
  • Help assess and mentor junior engineers pursuing internal demo certification.
  • Take primary ownership of technical RFP/IQ matrix sections.
  • Collaborate with Account Executives to strengthen proposals through tailored use case narratives and visual walkthroughs.
  • Assist in maintaining and organizing the RFP response library.
  • Host internal knowledge sessions or mini-trainings for sales, presales, and business development teams.
  • Build and maintain modular demo materials.
  • Participate in cross-functional feedback loops with Product and Implementation teams.
  • Assist with technical discovery calls by helping interpret client needs and aligning solutions to operational realities.
  • Support onsite conference events, trade shows, or workshops, including booth demos and scheduled meetings.

Requirements

  • Typically requires a minimum of 4–6 years of related experience.
  • Successful contribution to at least two full-cycle implementations, including involvement in configuration, stakeholder interaction, and post-deployment support over a 2+ year period.
  • 3–5 years of direct experience working with or supporting courts, prosecution offices, defense offices, supervision agencies, or other justice-related departments.
  • 3+ years of experience conducting live demonstrations of enterprise software to technical and non-technical audiences, including agency leadership.
  • Proven ability to independently plan, tailor, and deliver robust software demonstrations without engineering or developer support.
  • Comfortable adjusting demo flows in real-time based on audience response or specific use case exploration.
  • Experience building or refining demo environments to simulate real-world scenarios, including management of metadata prep (e.g., charges, hearings, tasks, case notes).
  • Strong verbal, written, and presentation skills, with an ability to articulate complex workflows in clear, client-friendly terms.
  • Experience engaging with client stakeholders, including judges, attorneys, administrators, and IT staff, to understand business needs and adapt demo content accordingly.
  • Skilled in handling objections and competitive comparisons during the sales cycle.
  • Willing and able to travel (typically 10–25%, may vary) for onsite demos, discovery sessions, or trade show events.
  • Maintains a dedicated, business-appropriate home office environment that supports professional client interactions.
  • Must have reliable, high-speed internet and a suitable setup for remote demonstration delivery.
  • Growing subject matter expertise in at least one of the following domains: Courts (case management, scheduling, e-filing), Supervision (compliance tracking, probation workflows), Prosecutors (charging, case prep, discovery), Defenders (conflict checking, time tracking, client communication).
  • Ability to map system functionality to agency needs and policy objectives, improving trust and rapport with public sector clients.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software demonstrationsconfigurationdemo script developmentmetadata managementfull-cycle implementationstechnical RFP/IQ matrixdemo environment setupworkflow articulationclient needs assessmentobjection handling
Soft Skills
presentation skillsverbal communicationwritten communicationadaptabilitymentoringcollaborationclient engagementproblem-solvingindependent planningtravel readiness