Insurance collections, including submitting and following up on claims as assigned by RCM
Review and attach appropriate documentation to resolve denied claims and submit appeals
Appeal writing and appeal processes by payer
Follow-up with payers via phone, emails, fax or payer portals to ensure timely resolution
Document and maintain report of activities and daily contact with insurance carriers
Perform other duties assigned by Revenue Cycle Manager and report as directed
Meet daily production goals (40+ claims per day)
Weekly schedule: Mon-Tue ECA AR focus on AR over 90 and trending; Wed-Thu WKI AR focus on AR over 90 and trending; Fri project management summary and RCM 1:1 for next week gameplan
Requirements
Full-time Medical Billing A/R Specialist with at least 5 years of experience
Vast knowledge regarding medical billing, coding, and insurance coverage
Previous experience in revenue cycle management
Sound understanding of revenue cycle regulations and knowledge of revenue cycle policy development
Microsoft Office Excel knowledge (Required)
Payer portal and clearinghouse experience (Required)
Knowledge of Medical Terminology, CPT Codes, HCPCS, Revenue Codes, Modifiers and Diagnosis Codes
Ability to work independently and prioritize monthly workflow
Strong time management and organizational skills
Strong verbal and written communication skills
Experience in MediTech (required)
Experience in Medicare advantage (required)
Experience in Quadax or Waystar (required)
A/R Follow-up: 3 years (Required)
Appeals Writing: 3 years (Preferred)
Hospital/Inpatient AR: 1 year (Preferred, Outpatient AR considered)