The Revenue Cycle Multi-Specialty Quality Assurance Specialist is responsible for evaluation and ensuring accuracy, and efficiency of end-to-end revenue cycle processes across various medical specialties
Maintains quality standards related to eligibility verification/authorizations, charges, basic/minimal coding, billing, collections/reimbursement, payment posting, and patient billing
Works with QA manager to identify improvement areas, perform root cause analysis, provide recommendations and assist with streamlining processes
Conducts routine audits of end-to-end process assignments to ensure proper SOP/guidelines are met
Evaluates eligibility verification and pre-authorization processes
Evaluates basic coding, charge entry, billing, and claims processes, in addition to denied claims to ensure accuracy
Identifies trends, root causes and system issues related to denials, no response, or underpayments
Collaborates with management to develop and implement process improvement plans
Maintains QA reports and completes timely weekly/monthly submissions
Requirements
High school diploma or equivalent
3 or more years of end-to-end revenue cycle operations experience
Adequate knowledge of all functions in the revenue cycle
Experience with payer rules, Medicare, Medicaid, commercial and managed care