Lighting, Signage and Maintenance Service Project Manager
Jones Sign Co., Inc.
full-time
Posted on:
Location Type: Remote
Location: Wisconsin • United States
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About the role
- Oversee sign and lighting service and repair projects from initiation through completion
- Gather detailed site and client information
- Define repair scopes
- Identify, negotiate with, and manage qualified subcontractors nationwide
- Ensure all service projects are completed on time, within scope, and within approved budgets
- Develop and manage project budgets related to repair labor, materials, equipment, and subcontracted services
- Coordinate and oversee the full-service lifecycle
- Maintain compliance with account-specific service level agreements (SLAs)
- Provide frequent status updates
- Serve as the primary point of contact for clients and stakeholders
- Anticipate and adapt to changing customer requirements
- Deliver consistent, high-quality customer service
- Establish and maintain strong working relationships with service vendors, electricians, installers, and other repair partners
- Create and maintain accurate service documentation
- Apply analytical and creative problem-solving skills to diagnose service issues
Requirements
- Experience managing high-volume, turnkey service repair projects
- Strong attention to detail
- Proactive follow-up
- Clear communication
- Customer-first mindset
Benefits
- Health & Wellbeing Benefits
- Paid Time Off
- 401(k) Plan with Company Match
- Leading Edge Tools & Technology
- YMCA Health & Fitness Membership
- Education & Advancement Opportunities
- Incentive Programs
- Charitable Contributions Match
- Paid Parental Leave
- And More!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementbudget managementservice lifecycle managementrepair scope definitionsubcontractor managementservice documentationanalytical problem-solvingcreative problem-solving
Soft Skills
attention to detailproactive follow-upclear communicationcustomer-first mindsetrelationship building