Jones Sign Co., Inc.

Project Manager

• Lead the execution of sign and lighting service, repair and replacement projects from initiation through completion
• Collect and analyze site and client requirements, defining accurate scopes of work
• Source, negotiate with, and manage a network of qualified subcontractors nationwide
• Deliver corrective maintenance, troubleshooting, and repair solutions
• Coordinate and manage the full lifecycle of service requests—from determining scope of work and dispatch to repair completion and invoicing
• Ensure all service projects are delivered on time, within scope, and within budget
• Develop and manage project budgets, including labor, materials, equipment, and subcontracted services
• Proactively manage changes in scope, scheduling, and cost while maintaining service continuity
• Serve as the primary point of contact for clients regarding sign and lighting service and repair needs
• Deliver consistent updates on project status, milestones, risks, and escalations
• Collaborate cross-functionally to deliver efficient break-fix, repair, and replacement solutions
• Maintain accurate service records, including work orders, repair reports, photos, and closeout documentation.

Service Project Manager – Signage and Lighting

• The National Sign Program Project Manager is responsible for leading teams to deliver larger and more complex commercial sign and branding projects.
• Manage resources, schedules and financials throughout the project life cycle.
• Collaborate with other departments regarding issues, risks and project change requests to ensure successful and on-time project delivery.
• Contribute to process improvement initiatives as it relates to improving project delivery.
• Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost.
• Own and manage the full project life cycle, from handoff and scope of work discussion through billing.
• Manage a minimum of $1.5 million annually (closed and billed jobs).
• Create and maintain comprehensive project / program documentation.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project to develop the appropriate scope of work per client's vision and brand standards.
• Manage the relationship with the client and relevant stakeholders.
• Provide frequent status reporting regarding project milestones, deliverable, dependencies, risks and issues, and communicating across leadership.
• Manage day-to-day project activities and resources and chair the project management team meetings for the assigned account (s).
• Develop a detailed project plan to monitor and track progress, sharing the plan with clients as well as other internal and external staff members.
• Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.
• Measure performance using appropriate project management tools and techniques.
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.
• Establish, coordinate and maintain relationships with third parties/vendors for the flawless execution of multiple projects.
• Proactively report and escalate to management as needed.
• Ensure that all projects are delivered on time, within scope and within budget.
• Manage ongoing quality control and participate in quality issue resolution.

Sign Program Project Manager – National Accounts

• Work side-by-side with Project Managers and cross-functional teams across Design, Production, Purchasing, and Installation.
• Support all phases of project delivery—from kickoff through fabrication, shipment, and final install.
• Maintain documentation, submittals, and client reports with precision.
• Attend internal and client meetings, create agendas and take detailed notes that keep everyone aligned.
• Assist with estimates, production releases, billing, and compliance documentation.
• Help keep stakeholders in sync and informed, serving as a central communication hub.
• Gain an understanding of the Jones’ project lifecycle and work independently on internal processes to move a project through its lifecycle.

Service Project Manager – Signage and Lighting

Sign Program Project Manager – National Accounts

Project Coordinator – National Sign Accounts