Senior Manager, Intelligent Automation

Jones Lang LaSalle Americas, Inc.

Senior Manager, Intelligent Automation at JLL overseeing RPA and AI initiatives. Collaborating with teams for transformational change across automation technologies.

Posted 7/15/2026full-timeBengaluru • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in RPA, Gen AI, and Agentic AI technologies, with a strong focus on Automation Anywhere and the ability to lead complex transformation initiatives. Proven track record in project management, stakeholder communication, and delivering measurable business benefits through automation solutions.

Highest-signal resume keywords

RPA DevelopmentGen AI ImplementationAutomation Anywhere ExpertiseProject ManagementStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RPAGen AIAgentic AIPrompt EngineeringAutomation AnywherePower PlatformAI Agent DesignMulti-Agent OrchestrationTool/API IntegrationQuality Assurance Testing

Soft Skills

Analytical SkillsInterpersonal SkillsCommunication SkillsCoachingChange Management

Tools & Technologies

Automation Anywhere A360AI Agent StudioAutomator AIAzure OpenAIOpenAIAnthropic ClaudeAWS Bedrock AgentCoreUniversal OrchestrationRAGEnterprise Gen AI Platforms

Industry Keywords

Business TransformationGlobal Real Estate MarketsConsultingProcess Re-engineeringDigital Worker Performance

Tech Stack

Tools & technologies

AWSAzureRPASDLC

About the role

Key responsibilities & impact

Lead Delivery and Run support RPA teams
Be a subject matter expert in Automation — primarily RPA technologies, but also other low code/no code technologies, Gen AI-enabled automation, and Agentic AI — from a design/delivery/maintenance perspective
Be accountable for overseeing the development of RPA, Gen AI, and Agentic AI solutions (including building internal capability and/or partnering with a vendor to bring on board best-in-class automation/RPA/agentic build capability) in JBS
Be the technical lead for the Automation Anywhere platform end to end — covering both classic RPA (A360 Control Room, bot development) and Agentic Process Automation (APA), architecting and overseeing solutions built with AI Agent Studio, Automator AI, and universal/cross-system orchestration
Support the identification of the over-arching framework to deliver RPA, Gen AI, and agentic solutions from inception to maintenance and ongoing monitoring of digital worker/agent performance
Work closely with technology to embed a holistic Automation SDLC — extended to cover prompt engineering, agent design, and AI governance — that integrates and operates effectively with technology infrastructure requirements
Build and maintain effective communications with key stakeholders, cross functional leaders and project team members
Lead project teams in support of different project workstreams, and manage overall project activities, plans, documentation and schedules associated with deliverables and milestones
Be accountable for delivering agreed internal client benefits
Coach and guide project team members where necessary
Drive a culture of process re-engineering into automation, Gen AI, and agentic solution design
Model and develop robotic process, Gen AI-enabled, and agentic solutions to reduce manual processes and improve employee productivity
Implement best practices to reduce complexity, improve scalability, reusability, security and increase efficiency through standardisation
Own AI agent evaluation and governance practices — assessing agent behavior, tool use, and outcomes at design time and runtime, and testing/simulating workflows against real-world scenarios, exceptions, and edge cases before and after production deployment
Provide support in performing QA testing and supporting User Acceptance Testing as needed whilst establishing the broader capability
Ensure robust governance and regular report out to achieve all defined outcomes within defined timeframe, monitor and report on actual savings achieved from the key projects and validate benefit with visible financial or capacity impact, manage close timelines and communicate on a timely basis if deadlines slip, interact with the Business teams and internal stakeholders to resolve issues, manage multiple stakeholders and be responsible for supporting the metrics reporting for the relevant process

Requirements

What you’ll need

Extensive professional experience, ideally with a top-tier strategy consulting firm and/or with a firm with a well-established transformation agenda
Previous roles include Technical Delivery responsibility in a global company with similar size to JLL
At least 8+ years of experience which includes RPA, Gen AI, prompt engineering, Agentic AI, and programming
RPA & APA platform experience: extensive experience with Automation Anywhere — both classic A360 (Control Room, bot development) and the Agentic Process Automation (APA) platform (AI Agent Studio, Automator AI, universal orchestration) — plus Power Platform, with certifications
Hands-on agentic AI experience: designing, building, and deploying AI agents — goal-driven agent design, multi-agent orchestration, tool/API integration — not just conceptual exposure to Gen AI
Experience with Gen AI tools/tech implementations, including LLM-based prompting, RAG, and enterprise Gen AI platforms (OpenAI, Anthropic Claude, Microsoft Copilot, Azure OpenAI)
Preferred: exposure to AWS Bedrock AgentCore or another managed agentic automation/orchestration platform
Direct experience of major international business transformation projects
Excellent analytical and program management skills are essential
Diverse industry and functional backgrounds gained through consulting or elsewhere
Understanding of or exposure to global real estate markets preferred but not essential
Ability to effectively design, gain alignment and successfully execute significant transformation change initiatives from project start to finish
Ability to training / transfer learning and skills
Strong interpersonal and communication skills
Needs to demonstrate significant credibility in having previously delivered Automation, Gen AI, and agentic design and implementation programmes

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities