Senior Director, Technology Product Management

Jones Lang LaSalle Americas, Inc.

Senior Director of Technology Product Management overseeing Order to Cash processes at JLL. Leading product management strategies and ensuring operational efficiency across 42+ countries.

Posted 5/22/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Directs a comprehensive product strategy from product conception and definition through end of life.
Ensuring effective delivery of requirements on a timely basis.
Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products provide insights, guidance to drive optimal solutions with clearly defined benefits.
Promotes use of new technologies and industry-leading trends.
Selects, develops and evaluates personnel to ensure the efficient operation of the function.
Manage a focused team of Product Managers and Production Support staff to achieve strategic goals.
Embrace the JLL “Accelerate 2030” strategy with particular focus on “Unlock Platform Excellence” & “Outpace through data and AI”.
Deliver the approved 3-year ERP strategy and roadmap by collaborating with global and regional finance partners to design and implement technical solutions.
Provide product expertise, develop strong working relationship with finance and business partners.
Manage ERP O2C robustness ensuring timely resolution of priority issues.
Responsible for establishing a comprehensive performance management framework that provides actionable insights into process efficiency, issue resolution, and business value, enabling proactive decision-making for stakeholders.
Create awareness of industry trends and ensure JLL adopts best-in-class working practices and technical solutions.
Identify opportunities to streamline business processes through system configuration and automation.
Manage operational issues, including reporting, timely resolution, and identifying ongoing mitigation strategies.
Ensure deliverables are completed on schedule and with minimal errors post-deployment.
Interface with Oracle and third-party vendors to coordinate technical activities and support.
Overseeing the entire product development lifecycle from conception and requirements gathering to launch and iteration.

Requirements

What you’ll need

10+ years of experience supporting PeopleSoft Financial Management 9.2, ideally in the real estate or a similar service industry.
Bachelor's degree in Information Systems, Computer Science, Business Administration, Finance, or a related field.
Deep functional knowledge of PeopleSoft FSCM 9.2 modules, with expertise in the Order to Cash process.
Strong understanding of financial close processes and month-end support requirements.
Proven ability to work under pressure, manage complex projects, and deliver results.
Experience supporting at least one global ERP rollout.
Excellent communication and presentation skills.
PeopleSoft certifications in Financial Management (preferred).
Oracle Accreditations (preferred).
Experience with process automation tools and emerging technologies such as GenAI applications (preferred).

Benefits

Comp & perks

Professional development opportunities
Flexible working hours
Paid time off
Health insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PeopleSoft Financial Management 9.2PeopleSoft FSCM 9.2Order to Cash processERP strategyprocess automationtechnical solutionsperformance management frameworksystem configurationdata analysisproject management

Soft Skills

communication skillspresentation skillsability to work under pressureteam managementrelationship buildingproblem-solvingstrategic thinkingdecision-makingcollaborationadaptability

Certifications

PeopleSoft Financial Management certificationOracle Accreditations