Mailroom and Facilities Support Specialist

Jones Lang LaSalle Americas, Inc.

. Receive, sort, process, and deliver all incoming and outgoing mail, packages, and accountable items using tracking systems to ensure accurate documentation and timely distribution to departments throughout the facility.

Posted 5/22/2026full-timeRemote • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $42,723 per yearWebsite

About the role

Key responsibilities & impact

Receive, sort, process, and deliver all incoming and outgoing mail, packages, and accountable items using tracking systems to ensure accurate documentation and timely distribution to departments throughout the facility.
Handle pallets and packages with proper lifting techniques, inspect goods for damage upon receipt, and maintain organized storage areas while adhering to safety protocols and using personal protective equipment as required.
Clean, maintain, and restock bean-to-cup coffee machines and supplies across multiple locations, ensuring equipment functionality and inventory levels meet workplace needs.
Process certified mail, print shipping labels and postage, accurately weigh items for shipment, and maintain detailed records of all mailroom transactions and deliveries.
Conduct weekly paper deliveries to ten copy rooms and mailrooms, managing distribution schedules and coordinating with department contacts to fulfill supply requirements.
Respond to customer phone calls and inquiries with professionalism, providing information about mail status, delivery times, and mailroom services while resolving issues efficiently.
Operate company vehicles safely when required for deliveries or facility support tasks, following all traffic regulations and completing appropriate vehicle operation training.

Requirements

What you’ll need

High school diploma or equivalent credential
Valid driver's license with clean driving record and ability to complete vehicle operation training where applicable
Physical capability to lift, bend, move, and stand for extended periods while safely handling packages, pallets, and equipment throughout the workday
Demonstrated ability to follow written procedures and verbal instructions with strict attention to safety protocols, quality standards, and regulatory compliance (federal, state, and local)
Strong organizational skills with proven ability to maintain accurate records, manage tracking systems, and handle multiple concurrent tasks with minimal supervision

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

mail processingpackage handlinginventory managementrecord keepingshipping label printingweight measurementvehicle operationsafety protocol adherencelifting techniquesequipment maintenance

Soft Skills

organizational skillsattention to detailcustomer serviceproblem solvingcommunication skillstime managementability to follow instructionsprofessionalismmultitaskingindependence

Certifications

high school diplomavalid driver's licensevehicle operation training