Staff Product Manager – Moveworks Platform

Jones Lang LaSalle Americas, Inc.

. Own the end-to-end product roadmap for the Moveworks platform .

Posted 5/21/2026full-timeChicago • California, Illinois • 🇺🇸 United StatesLead💰 $170,000 - $226,100 per yearWebsite

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Own the end-to-end product roadmap for the Moveworks platform
Define and prioritize use cases across L0 (knowledge self-service) and L1 (assisted resolution and agentic workflows)
Lead intake and rationalization of use case requests
Develop and maintain a benefits realization framework that tracks deflection rates, FTE redeployment targets, employee satisfaction, and cost avoidance across the platform
Drive the implementation of Agent Studio use cases across internal engineering teams and our managed services provider
Serve as the primary product point of contact for corporate function technology leads and business owners

Requirements

What you’ll need

5–8 years of product management experience
At least 3 years working on enterprise SaaS, AI/automation, or digital workplace platforms
Experience managing complex, cross-functional platform deployments
Strong command of enterprise system integrations; experience with ServiceNow, Workday, or similar HRSM/ITSM platforms
Proven ability to manage external implementation partners
Excellent stakeholder communication skills
Experience translating business requirements from non-technical stakeholders into clear, actionable product specifications
Strong analytical instincts with the ability to define and track meaningful KPIs for AI/automation programs.
Familiarity with conversational AI, virtual assistant, or AI agent platforms is a plus

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managemententerprise SaaSAI/automationdigital workplace platformssystem integrationsKPI trackinguse case prioritizationbenefits realization frameworkcross-functional platform deploymentsactionable product specifications

Soft Skills

stakeholder communicationanalytical instinctsleadershipcollaborationproblem-solvingprioritizationrationalizationadaptabilitystrategic thinkingcustomer focus