Manager, External Communications

Jones Lang LaSalle Americas, Inc.

. Understand and clearly articulate Global and Americas goals and objectives in relation to REMS’ mission, values and strategic direction in all communications as appropriate to the audience.

Posted 5/21/2026full-timeChicago • Illinois, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $84,600 - $114,000 per yearWebsite

About the role

Key responsibilities & impact

Understand and clearly articulate Global and Americas goals and objectives in relation to REMS’ mission, values and strategic direction in all communications as appropriate to the audience.
Contribute to Public Relations strategies that support REMS and priority industries, aligning with JLL’s overall brand positioning.
Drive programming for content development, proactive media relations, conference participation, speaking opportunities, earned media, and award submissions.
Develop and advise JLL leaders on communications program messaging, priorities, and business narrative.
Build media relationships with targeted publications, potentially in collaboration with an external agency or agencies.
Identify creative and innovative ways to convey the JLL story and bring our JLL “big themes” to life through REMS and Industries stories/messaging and in collaboration with clients.
Identify and develop a bench of spokespeople in key topic areas who can speak on behalf of the JLL brand and help shape and promote thought leadership / external content in those areas.
Effectively extend content into demand generation efforts led by marketing and internal communications, as appropriate.
Incorporate analytics and metrics in planning and evaluation of external communications activities, taking a data-driven approach to communications efforts and counsel.
Support reactive media relations as needed, including crises related to reputation management.
Develop a deep understanding of commercial real estate industry and JLL’s businesses, capabilities, clients and results.
Provide additional ad hoc counsel on other business line programs that also sit within the larger Work Dynamics communications team.
Develop and execute content for JLL’s digital and social media channels – including LinkedIn and JLL.com – to support communications objectives.
Evaluate external speaking engagements and media opportunities.
Contribute to reporting efforts for external communications initiatives.
Partner with internal shared services teams for select projects involving design, metrics, and media monitoring.
Develop relationships with key contacts at all levels of JLL’s business.

Requirements

What you’ll need

5 years overall experience that contributes to a well-rounded strategic communications background.
Excellent writing, editing, and verbal communication skills
Proven track record of working effectively in fast-paced environment and successfully managing multiple priorities simultaneously
Ability to work collaboratively and effectively with colleagues around the world and at all levels
Creative problem solver and self-starter with demonstrated agility, initiative and “can-do” attitude
Bachelor’s degree in communications, PR, journalism or related field
Marketing, external communications and/or journalism experience
Commercial real estate industry experience helpful but not preferred
Background working in a matrixed organization preferred
Experience managing multiple communications channels and reaching disparate audiences
Detail-oriented with excellent organizational and prioritization skills
Strong stakeholder management skills.

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

strategic communicationspublic relationscontent developmentmedia relationsanalyticsdigital mediasocial mediareportingmarketingjournalism

Soft Skills

writingeditingverbal communicationcollaborationcreative problem solvinginitiativeorganizational skillsprioritizationstakeholder managementagility