Client Manager – Lease Administration

Jones Lang LaSalle Americas, Inc.

. Serve as Relationship manager and first point of client escalations .

Posted 5/20/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as Relationship manager and first point of client escalations
Client/vendor/landlord relationship management
Provide coaching for team members regarding procedures, lease interpretation, desktop audits and billing calculations
Responsible for ensuring that client(s) accounts are in full compliance with all internal and client specific policies and procedure
Reviewing abstracts and interpreting commercial lease documents (leases, amendments, subleases)
Resolution of rent and other landlord/tenant issues
Oversee subtenant account management, including the billing and collections of third-party tenant rents, review of the cash receipts posting reports and review of the monthly Delinquency Report
Coordinate invoicing to client(s) and collections as necessary
Document and share best practices, participate in efforts to strengthen internal controls and improve data quality
Support, exposure and leadership of other special projects as assigned by manager

Requirements

What you’ll need

Bachelor’s degree
At least 5 years of work experience in Lease Administration, Real Estate Accounting, Real Estate Law or Property Management
2 years previous experience in a supervisory role operating at a strategic level with both internal and external teams
Strong financial/analytical skills
Ability to maintain a strong attention to detail with a continued high efficiency and accuracy rate for performing work/tasks
Ability to spot issues proactively and head them off and/or start the solutioning process
Ability to understand and interpret data, and use of technology to be more efficient
Desire to learn and grow
Multilingual a plus
Willingness for light travel

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

lease administrationreal estate accountingreal estate lawproperty managementfinancial analysisbilling calculationsdesktop auditsdata interpretationinvoicingcollections

Soft Skills

relationship managementcoachingattention to detailproblem-solvingstrategic thinkingleadershipcommunicationproactive issue resolutionteam collaborationdesire to learn

Certifications

Bachelor's degree