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EMEA Performance Manager
Jones Lang LaSalle Americas, Inc.. Lead the creation and distribution of comprehensive Post Performance Reports following each review cycle.
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Lead the creation and distribution of comprehensive Post Performance Reports following each review cycle.
- Conduct detailed post-month-end reviews to assess KPI achievement across all posts.
- Support the monthly KPI calculation and validation process, acting as an internal auditor for accuracy and fairness.
- Play a central role in executing the regional performance strategy aimed at achieving sustained 100% KPI compliance.
- Facilitate regular performance review meetings with post managers and regional supervisors.
- Prepare executive-level summaries and presentations for senior leadership on regional performance health.
Requirements
What you’ll need- Experience in performance management, operations analysis, or service delivery within facilities management or a similar service-led industry, including KPI tracking, SLA management, and performance reporting.
- Proven ability to analyze datasets, identify trends, and translate insights into actionable improvements, with strong attention to detail and organizational discipline.
- Excellent communication and interpersonal skills, capable of influencing stakeholders across different levels and cultures.
- Advanced proficiency in Microsoft Excel, PowerPoint, and data visualization tools such as Power BI or Tableau.
- Fluency in English (written and spoken); additional European languages and familiarity with JLL systems are advantageous.
Benefits
Comp & perks- Competitive benefits package including private healthcare
- Life insurance
- Opportunity to work in a professional, stimulating, and challenging multinational environment
- Clear long-term career progression opportunities
- Freedom to demonstrate your own initiatives
- Access to comprehensive training and development programs
- Friendly and supportive company culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KPI trackingSLA managementperformance reportingdata analysisdata visualizationMicrosoft ExcelPowerPointPower BITableau
Soft Skills
attention to detailorganizational disciplinecommunication skillsinterpersonal skillsinfluencing stakeholders