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Senior Vice President, Lifecycle & Reliability Solutions
Jones Lang LaSalle Americas, Inc.. Provide executive leadership for technical services contracts, equipment procurement & installation operations across multiple markets to deliver comprehensive facility solutions for new and existing clients.
About the role
Key responsibilities & impact- Provide executive leadership for technical services contracts, equipment procurement & installation operations across multiple markets to deliver comprehensive facility solutions for new and existing clients.
- Drive strategic growth through portfolio expansion, vendor partnerships, and operational excellence while establishing market leadership in technical services delivery and equipment solutions.
- Develop and execute comprehensive strategy for technical services contracts and equipment solutions across regional markets.
- Establish strategic vendor alliances and equipment manufacturer partnerships to create competitive advantages and expand service capabilities.
- Lead enterprise-level client engagement to identify technical services opportunities and drive portfolio growth.
- Oversee multi-market equipment resale operations including vendor sourcing, pricing strategy, procurement coordination, and installation management across diverse client portfolios.
- Establish standardized processes and performance metrics to ensure consistent service delivery and profitability optimization.
- Drive new market expansion and service line development to achieve aggressive growth targets.
- Lead regional technical services organization including multiple senior managers, technical specialists, project directors, and installation teams across geographic markets.
- Provide strategic direction, executive coaching, and succession planning for key leadership positions.
- Foster collaborative partnerships with property management executives, engineering leadership, and external contractor networks to optimize enterprise-wide service delivery.
- Develop multi-year strategic financial plans and annual operating budgets for technical services division across all markets.
- Monitor portfolio profitability, equipment margins, installation efficiency, and market penetration metrics to drive financial performance exceeding industry benchmarks.
- Present quarterly business reviews and strategic initiatives to executive leadership and board-level stakeholders.
- Establish enterprise-wide quality control frameworks and safety protocols for all technical services and installation operations.
- Ensure compliance with regulatory requirements, industry standards, and JLL corporate governance across all markets.
- Develop comprehensive risk management strategies including insurance protocols, licensing requirements, and vendor qualification standards.
- Drive industry thought leadership through participation in professional associations, speaking engagements, and strategic partnerships with technology providers.
- Identify emerging technologies and service delivery innovations to maintain competitive positioning.
- Represent JLL technical services capabilities in enterprise client presentations and industry forums.
Requirements
What you’ll need- Bachelor's degree in Engineering, Business Administration, or related field; MBA preferred
- Minimum 15+ years progressive executive experience in technical services, equipment sales, or facilities operations with demonstrated P&L responsibility exceeding $25M
- Proven track record leading large-scale technical services organizations in commercial real estate, facilities management, or related industries
- Extensive experience managing multi-market operations with diverse technical teams and complex vendor relationships
- Strong strategic planning and business development capabilities with history of driving significant revenue growth
- Exceptional financial analysis and capital allocation skills with experience presenting to executive leadership and external stakeholders
- Deep understanding of building systems technologies, industry trends, and regulatory requirements across multiple markets
- Proficiency with enterprise management systems, financial planning tools, and strategic analytics platforms
- Knowledge of complex procurement processes, enterprise vendor management, and large-scale installation project coordination
- Demonstrated ability to develop and execute market expansion strategies
- Strong mergers and acquisitions experience including vendor partnerships and strategic alliances
- Excellent negotiation and contract management capabilities for enterprise-level agreements
- Experience managing relationships with C-suite executives and board-level stakeholders.
Benefits
Comp & perks- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic planningfinancial analysiscapital allocationvendor managementprocurement processesinstallation project coordinationrisk management strategiesquality control frameworkssafety protocolsP&L responsibility
Soft Skills
executive leadershipcoachingcollaborationnegotiationcontract managementbusiness developmentrelationship managementstrategic directionteam leadershipcommunication
Certifications
Bachelor's degreeMBA