Assistant Facility Manager

Jones Lang LaSalle Americas, Inc.

. Support the Account Team in delivering reliable retail static and mobile engineering services .

Posted 5/19/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $63,000 - $68,000 per yearWebsite

About the role

Key responsibilities & impact

Support the Account Team in delivering reliable retail static and mobile engineering services
Drive client satisfaction through proactive vendor management and operational excellence
Partner with key client representatives to support JLL and client corporate real estate goals
Manage Pittsburgh, PA-based 3rd Party Vendor Outsourcing Program with direct oversight of four outsourcing representatives
Deliver comprehensive services to remote retail locations including HVAC, Plumbing, Electrical, and General Maintenance operations
Monitor 3rd Party Service Agreements to ensure cost-effectiveness and quality standards
Oversee account platforms and work order management systems
Manage preventative maintenance scheduling and compliance tracking
Administer access control systems across all locations
Monitor and optimize service agreement performance metrics
Enforce all Company policies and training requirements regarding safe and efficient operations
Maintain adherence to Jones Lang LaSalle operations standards and quality benchmarks
Demonstrate strong collaboration and teamwork within the account team
Drive development and implementation of Integrated Facilities Management (IFM) best practices
Identify and execute process innovations to improve service delivery and client satisfaction

Requirements

What you’ll need

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field required
Minimum of two (2) years of industry experience in corporate environment, third-party service provider, or consulting capacity
Demonstrated experience managing vendor relationships and outsourced service programs
Proven track record in multi-site facilities operations
Basic to intermediate knowledge of facility/property management operations
Working knowledge of HVAC, Plumbing, Electrical, and General Maintenance support services
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Experience with facilities management software systems and CMMS platforms

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementoperational excellencepreventative maintenance schedulingcompliance trackingaccess control systemsservice agreement performance metricsIntegrated Facilities Management (IFM)facility/property management operationsHVACPlumbing

Soft Skills

client satisfactioncollaborationteamworkprocess innovations

Certifications

Bachelor's degree in Facilities ManagementBachelor's degree in EngineeringBachelor's degree in Business Administration