Senior General Manager

Jones Lang LaSalle Americas, Inc.

Senior General Manager managing healthcare property operations for JLL in California. Overseeing ambulatory properties, compliance, budgets, and vendor management.

Posted 5/12/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $165,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee operations of owned and leased ambulatory properties; manage lease administration for third-party tenants and healthcare occupiers; support leasing process and vacancy management; reconcile CAM allocations and landlord billings; obtain annual Fair Market Value studies.
Direct day-to-day operations of staff and contractors; manage work order systems ensuring SLA compliance; coordinate maintenance, transition from reactive repairs to preventive maintenance programs; property inspections.
Ensure compliance with HIPAA, Stark Laws, Anti-kickback statutes, and Joint Commission standards; establish emergency preparedness plans; promote safety-first culture; manage incident reporting and claims.
Manage operating and capital budgets including forecasting, accounts receivable/payable, and reporting; track expenses for budget compliance; achieve cost savings through preferred vendor utilization; process invoices and collect tenant rents timely.
Manage vendor relationships and monitor performance; competitive bidding for service contracts; certificates of insurance; recruit and develop personnel; provide ongoing training and career development.
Respond to physician and tenant needs per established SLAs; communicate proactively with stakeholders; meet regularly with tenant representatives; survey tenants and create action plans; support leasing brokers with property data.

Requirements

What you’ll need

Bachelor's degree or equivalent work experience
Valid state real estate license (required or obtained within client-defined timeframe)
7+ years property management experience; medical real estate strongly preferred
3+ years team management experience
Demonstrated healthcare facility operations and ambulatory care environment experience
Strong financial and accounting acumen; ability to interpret financial statements
Experience with real estate financial and budgeting software
Understanding of building systems, infrastructure, and maintenance processes
Proficiency in Microsoft Office

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

property managementlease administrationbudgetingfinancial statements interpretationpreventive maintenancevendor managementSLA complianceCAM allocationsreal estate financial softwareambulatory care operations

Soft Skills

team managementcommunicationstakeholder engagementtraining and developmentproblem-solvingincident reportingproactive responserelationship managementorganizational skillssafety culture promotion

Certifications

Bachelor's degreestate real estate license