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Maintenance Program Manager
Jones Lang LaSalle Americas, Inc.. Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety .
About the role
Key responsibilities & impact- Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety
- Maintain client satisfaction with delivery of facility services and support Client programs
- Develop and maintain a positive client relationship
- Provides contract, JLL corporate and account compliance management and quality control with vendor partners
- Meet site Key Performance Indicators (KPI’s) and monitor Service Level Agreements (SLA’s) to identify potential challenges and plan corrective actions accordingly
- Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner
- Demonstrate strong collaboration and teamwork within regional team to drive overall account team success
- Facilitate work order management for maintenance team and vendors
- Enforce all Company policies and safety training requirements
- Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies
- Support the Client in the implementation and execution of short and long-term projects
- Support Client programs, processes and procedures that reduce short and long term operating costs and increase productivity
- Oversee and execute the appropriate monthly/quarterly/annual on- site inspections
Requirements
What you’ll need- Work experience in Facilities Management with management/technical emphasis
- 5-7 years industry experience required either in the corporate environment, third party service provider or as a consultant
- Strong interpersonal skills and problem-solving ability
- Excellent verbal/written communication and presentation skills
- Working knowledge of HVAC, electrical, mechanical, building automation systems across a variety of building types
- Proven record of providing excellent internal and external customer service
- Knowledge of standard business and accounting practices
- Advanced computer skills with emphasis on Excel and possess the ability to analyze data
- Strong organizational, management, and supervisory skills
- Experience in matrix management organization desirable.
Benefits
Comp & perks- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Facilities ManagementHVACElectrical systemsMechanical systemsBuilding automation systemsData analysisQuality controlContract managementCompliance managementProject management
Soft Skills
LeadershipClient relationship managementCollaborationTeamworkProblem-solvingCommunicationPresentation skillsOrganizational skillsSupervisory skillsInterpersonal skills