Senior Transaction Manager – Program Management

Jones Lang LaSalle Americas, Inc.

. Serve as trusted advisor and primary point of contact for strategic client relationships .

Posted 5/5/2026full-timeRemote • North Carolina • 🇺🇸 United StatesSenior💰 $95,000 - $105,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as trusted advisor and primary point of contact for strategic client relationships
Oversee retail governance framework ensuring compliance with client standards
Facilitate regular client meetings and reporting on client-established cadence
Transform client concerns into opportunities for program enhancement
Drive operational transformation by consolidating systems, streamlining workflows, and reducing complexity
Lead initiatives to optimize site decision processes across large portfolios (1,000+ sites)
Produce governance reports documenting compliance, exceptions, and recommendations
Respond to ad hoc client requests and manage retail-related initiatives as they arise
Collect client requirements, obtain market data, and partner with real estate professionals nationally
Prepare approval packages and financial analysis to enable strategic decision-making
Monitor transaction progress and ensure high data integrity across all systems
Implement automated deal risk assessment processes
Coordinate complex, high-volume site decisions with precision and timeliness
Champion automation initiatives and migrate workflows from manual trackers to integrated systems (e.g., CREM)
Build customized reports, dashboards and analytics for governance program management
Drive simplification through automation and elimination of redundant processes
Reduce meeting times and administrative burden through process optimization
Demonstrate JLL's core behaviors: Be Intentional, Simplify, and Be Future Ready
Partner effectively with internal JLL teams, client organizations, and external stakeholders
Coach and develop team members on best practices
Lead without direct authority and influence outcomes through authentic partnership

Requirements

What you’ll need

Bachelor's degree required
5-10 years of real estate experience with at least 4-6 years in transaction management
Retail real estate experience strongly preferred
Track record of operational transformation and managing large-scale portfolios (1,000+ sites preferred)
Proven transaction management, contract review, and lease negotiation skills
Experience developing and managing governance frameworks
Proficiency in transaction management systems (CREM experience highly preferred)
Advanced expertise in process consolidation, workflow optimization, and system migration
Ability to design and implement automated solutions

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

transaction managementcontract reviewlease negotiationprocess consolidationworkflow optimizationsystem migrationautomated solutionsfinancial analysisdata integritygovernance frameworks

Soft Skills

trusted advisorclient relationship managementoperational transformationcoachinginfluencing outcomescommunicationteam developmentprocess optimizationauthentic partnershipstrategic decision-making