Occupancy Planning Operations Manager

Jones Lang LaSalle Americas, Inc.

. Drive operational excellence across OPM services as an OPM Operations Manager with JLL.

Posted 5/5/2026full-timeCharlotte • Minnesota, New York, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $120,000 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Drive operational excellence across OPM services as an OPM Operations Manager with JLL.
This role positions you at the center of OPM operations developing and maintaining data standards and governance, operations integration & tooling transformation, and occupancy cost allocations process.
Your expertise in occupancy planning, data management, analytics delivery, process optimization and automations will directly impact strategic workplace decisions and organizational efficiency.
You'll be a player coach leading others to provide essential operational support and governance for the Occupancy Planning and Management team with alignment and integration with broader business partners.
Your contributions will support JLL's mission being the commercial real estate industry's premier brand, leveraging global insights, leading technology, sustainable practices and our inclusive culture for better client outcomes.

Requirements

What you’ll need

Bachelor's degree in Business, Real Estate, Facilities Management, Data Analytics, or related field with five to ten years of experience in corporate real estate, facilities management, occupancy planning, or data management roles
Proficiency in CAFM platforms (WSD/ServiceNow, Archibus, FM:Systems, Planon) with advanced Excel capabilities and experience with data visualization tools, statistical analysis software, and emerging AI capabilities demonstrating comprehensive technical competency
Strong analytical skills with demonstrated experience in statistical analysis, ability to conduct regular reviews of space utilization reports and analytics, and capability to transform complex datasets into clear narratives
Knowledge of space planning principles, building codes, workplace design trends, and understanding of corporate real estate operations and facilities management best practices
Ability to drive automation initiatives, standardize data processes, manage data change requests, and coordinate comprehensive space data collection activities including audits and updates
Capability to coordinate space audits and data validation processes ensuring deliverables meet established standards while maintaining compliance with organizational data stewardship programs

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data managementanalytics deliveryprocess optimizationautomationstatistical analysisdata visualizationspace planningoccupancy planningadvanced Exceldata standards

Soft Skills

analytical skillsleadershipcommunicationorganizational efficiencycollaborationproblem-solvingcoachingstrategic thinkingadaptabilityattention to detail