Facility Manager

Jones Lang LaSalle Americas, Inc.

. The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager of a site or multi-sites as appointed .

Posted 5/1/2026full-timeDurham • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager of a site or multi-sites as appointed
Maintenance Planning & Scheduling: Plan, schedule, coordinate, and assign all frequency-based and work type maintenance activities using industry and client best practices.
Work Order Management & Oversight: Oversee daily work order review and follow up to ensure successful service delivery and customer experience.
KPI/SLA Performance & Quality Improvement: Communicate KPI and SLA requirements in a timely manner, assist in meeting or exceeding site KPIs.
Vendor & Contractor Management: Manage third-party contractors/vendors with respect to work order completion.
Client & Stakeholder Communication: Cultivate and maintain positive working relationships with client representatives and service providers at assigned properties.
CMMS Administration & System Integrity: Assist in maintaining the integrity of the CMMS (Corrigo).
Reporting & Risk Management: Support development and production of monthly, quarterly, annual, and ad-hoc account reporting.

Requirements

What you’ll need

High School Diploma or equivalent with valid driver's license required
Minimum 4+ years of proven facilities management experience managing hard and soft services as a 3rd party provider
Computer proficiency with MS Office Suite (Excel, Word, PowerPoint, Outlook), Tableau, CMMS, and SharePoint
Strong leadership and interpersonal skills to effectively collaborate with associates, clients, and vendors while delivering exceptional customer service
Knowledge of financial and accounting principles as applied to commercial property management
Ability to comprehend and interpret instructions, correspondence, and technical documents, and respond professionally to inquiries and complaints from clients, co-workers, vendors, contractors, and supervision.
Proficiency with computerized maintenance management systems (CMMS) such as Corrigo
Associate / Technical degree or equivalent combination of education and experience

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

facilities managementmaintenance planningwork order managementKPI performanceSLA managementvendor managementrisk managementfinancial principlesaccounting principlescustomer service

Soft Skills

leadershipinterpersonal skillscollaborationcommunicationproblem-solvingcustomer experiencerelationship managementprofessionalisminstruction comprehensiontechnical document interpretation

Certifications

High School Diplomavalid driver's licenseAssociate degreeTechnical degree