IFM Vendor Manager

. Manage the overall vendor management program .

Posted 4/24/2026full-timeRemote • Illinois, North Carolina, Texas, Virginia • 🇺🇸 United StatesSeniorLead💰 $72,000 - $82,000 per yearWebsite

Key responsibilities & impact

Manage the overall vendor management program
Ensure applicable meetings are scheduled with the vendors and tracking of outstanding action items to their completion
Ensure management is aware of any serious deficiencies with the vendors and outlining and managing the corrective action plan
Drive adherence to established processes and demonstrate agility to meet Vendor Management program requirements
Maintain proper identification of regulated service providers subject to GxP controls at the account, and enforce change management of these vendors at the account
Support preparation of required vendor qualification documentation
Escalate risks throughout the organization appropriately
Identify and drive best practices and standardization
Lead and direct process and program improvement
Manage the process that enables vendors to be included within the VM program
Serve as point of escalation for issues related to vendor performance
Assist and lead when applicable communications, processes, reporting, and program outputs to management
Act as a central point of contact between JLL and vendor and be able to manage all levels of stakeholders to create success
Drive ongoing process improvement to deliver increasing operational efficiency

What you’ll need

High School Diploma or GED
7 Years of relevant experience
Customer service mindset; solid interpersonal skills and integrity
Proficient analytical qualities to measure vendor performance
Excellent analytical, problem solving, and project management skills
Demonstrated ability to manage multiple projects – prioritization
Exceptional people skills, exhibiting the ability to work comfortably with individuals at all levels within the company
Computer proficiency in Word, Excel & PowerPoint

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementanalytical skillsproject managementprocess improvementperformance measurement

Soft Skills

interpersonal skillscustomer service mindsetproblem solvingprioritizationcommunication skills

Certifications

High School DiplomaGED