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Contract Administrator
Jones Lang LaSalle Americas, Inc.. Provide essential commercial and administrative support across portfolio of workplace management contracts .
About the role
Key responsibilities & impact- Provide essential commercial and administrative support across portfolio of workplace management contracts
- Maintain concise records of all maintenance activities including PPM/Helpdesk and transactions
- Liaise daily with client representatives and support the contract managers in delivering exceptional workplace experiences
- Administer all financial and commercial aspects of workplace management contracts
- Assist in the production of supporting financial information for client reporting and internal review
- Maintain and update both manual and computer records relating to facilities and workplace services under JLL's management
- Prepare and issue predefined reports which form part of contractual and client requirements, including performance metrics and service delivery KPIs
- Administer quality management system documentation and ensure compliance with JLL standards and ISO certifications
- Liaise closely with site teams, JLL head office, and finance teams, ensuring accurate processing of quotations, purchase orders, invoices, timesheets, and holiday records
- Undertake general office duties relating to workplace management contracts including correspondence, filing, minutes of meetings, preparation of reports and documentation, and updating of electronic records
- Production of valuations and presentation of results to internal stakeholders and clients
- Raise purchase orders and ensure purchase orders are updated when changes are required
- Manage the contract escalation process and support training of staff as required
Requirements
What you’ll need- Proficient IT skills including MS Word, MS Excel, and MS PowerPoint
- Comfortable with data analysis and numerical reasoning
- Working towards, or have gained, a recognised finance qualification (preferably AAT)
- Excellent knowledge and use of Microsoft Excel
- Previous administration experience, ideally within facilities management or workplace services
- Excellent computer and IT competencies, including experience with workplace management systems (CAFM/IWMS platforms desirable)
- Excellent written and verbal communication skills
- Good knowledge of ISO9001 principles
- Ability to prioritise workload and manage several tasks concurrently in a fast-paced workplace environment
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisnumerical reasoningadministrationfinancial reportingperformance metricsservice delivery KPIsquality managementISO9001 principlespurchase order managementworkplace management
Soft Skills
communicationprioritizationmultitaskingclient liaisonteam collaborationattention to detailorganizational skillsproblem-solvingtraining supportrecord keeping
Certifications
AAT