Contract Administrator

Jones Lang LaSalle Americas, Inc.

Contract Administrator providing administrative support for workplace management contracts at JLL. Ensuring seamless service delivery and outstanding client satisfaction in a remote role.

Posted 4/22/2026contractRemote • 🇬🇧 United KingdomJuniorWebsite

About the role

Key responsibilities & impact

Provide essential commercial and administrative support across portfolio of workplace management contracts
Maintain concise records of all maintenance activities including PPM/Helpdesk and transactions
Liaise daily with client representatives and support the contract managers in delivering exceptional workplace experiences
Administer all financial and commercial aspects of workplace management contracts
Assist in the production of supporting financial information for client reporting and internal review
Maintain and update both manual and computer records relating to facilities and workplace services under JLL's management
Prepare and issue predefined reports which form part of contractual and client requirements, including performance metrics and service delivery KPIs
Administer quality management system documentation and ensure compliance with JLL standards and ISO certifications
Liaise closely with site teams, JLL head office, and finance teams, ensuring accurate processing of quotations, purchase orders, invoices, timesheets, and holiday records
Undertake general office duties relating to workplace management contracts including correspondence, filing, minutes of meetings, preparation of reports and documentation, and updating of electronic records
Production of valuations and presentation of results to internal stakeholders and clients
Raise purchase orders and ensure purchase orders are updated when changes are required
Manage the contract escalation process and support training of staff as required

Requirements

What you’ll need

Proficient IT skills including MS Word, MS Excel, and MS PowerPoint
Comfortable with data analysis and numerical reasoning
Working towards, or have gained, a recognised finance qualification (preferably AAT)
Excellent knowledge and use of Microsoft Excel
Previous administration experience, ideally within facilities management or workplace services
Excellent computer and IT competencies, including experience with workplace management systems (CAFM/IWMS platforms desirable)
Excellent written and verbal communication skills
Good knowledge of ISO9001 principles
Ability to prioritise workload and manage several tasks concurrently in a fast-paced workplace environment

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisnumerical reasoningadministrationfinancial reportingperformance metricsservice delivery KPIsquality managementISO9001 principlespurchase order managementworkplace management

Soft Skills

communicationprioritizationmultitaskingclient liaisonteam collaborationattention to detailorganizational skillsproblem-solvingtraining supportrecord keeping

Certifications

AAT