Operations Director

Jones Lang LaSalle Americas, Inc.

Operations Director at JLL overseeing logistics and maintenance across multiple large facilities. Leading a team to ensure operational efficiency and client satisfaction.

Posted 4/16/2026full-timeRemote • Florida, Idaho, Illinois, Texas, Washington • 🇺🇸 United StatesLead💰 $240,000 - $312,000 per yearWebsite

About the role

Key responsibilities & impact

Owns and drives the safety culture on the account, starting with role modeling safe behavior and ensuring accountability against the account’s safety policies and procedures program.
Responsible for driving the positive direction of the account’s contract Key Performance Indicators to include establishing the account’s processes, procedures and programs; driving accountability against the set processes and procedures; and ensuring continuous improvement.
Responsible for managing and meeting the account’s Labor, Parts, Repairs, and Maintenance (PRM) budgets.
Establishes, improves, and ensures consistency and accountability against the account’s Quality Maintenance program driving Operational Equipment Efficiency and Uptime in the positive direction.
Provide operational leadership setting the accounts technical direction through a team of Regional Managers.
Ensures that maintenance fundamentals are in place and executed against.
Drives development and implementation of Standard work & Leader Standard Work to minimize variation.
Responsible for prompt response to client requests: including timely root cause analysis and corrective action plans when gaps are identified.
Works with their Sr. Operations Director leadership to drive seamless service delivery essentially resulting in a matrix organization for all regions.
Proactively identifies issues with people & processes and develops gap closing actions to prevent issues.
Works closely with Client senior leadership to translate strategy into tactical execution.
Drives compliance against all Federal, State and Local regulations.
Reviews program metrics daily to identify negative trends and deploy corrective actions. Also identifies positive trends to extract best known methods and implement across the account to drive Operational Equipment Efficiency and Uptime.
Works directly with the client business unit directors for their assigned portfolio
Other duties as assigned.

Requirements

What you’ll need

Proficient with Microsoft Office Products to include Outlook, Excel, PPT, and Word.
Experienced with Computerized Maintenance Management Systems: Infor EAM experience is a plus.
Ability to learn ad-hoc apps and various computer based programs.
Strong Client Relationship skills
Contract Administration
Preventive Maintenance & Reliability Engineering including QA/QC and Business Continuity
Must be a strong leader of leaders as the role will oversee all areas of operations and maintenance.
Strong technical background; must have the ability to engage in supporting unplanned downtime events to bring resources to drive resolution 24 hours a day, 7 days a week, and 365 days a year.

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Computerized Maintenance Management SystemsPreventive MaintenanceReliability EngineeringQuality AssuranceQuality ControlContract AdministrationOperational Equipment EfficiencyUptime ManagementRoot Cause AnalysisCorrective Action Plans

Soft Skills

Client Relationship ManagementLeadershipAccountabilityContinuous ImprovementOperational LeadershipProblem SolvingCommunicationTeam ManagementStrategic ExecutionProactive Issue Identification