Event Services Specialist – APAC

Jones Lang LaSalle Americas, Inc.

Event Services Specialist managing global event services for a premier technology client. Driving service excellence and collaboration in a dynamic events organization environment.

Posted 4/14/2026full-timeBengaluru • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Drive service excellence as a program ambassador for Global Meeting & Events
Evaluate and assign event requests based on complexity and required support levels
Provide strategic consultation for complex event requests and conduct consultation and qualification calls to support customers through their meetings and events journey
Guide customers through processes while aligning expectations with service capabilities
Collaborate with internal and external teams to resolve inquiries within established SLAs
Maintain and update customer-facing resources and documentation as necessary
Facilitate outreach, training, and educational initiatives while supporting broader Global Meetings and Events strategic initiatives
Support Event Services Program Manager with administrative duties and team audits.

Requirements

What you’ll need

4+ years of corporate meeting & events industry experience with international meeting and event management expertise
4+ years of customer service experience
Proven track record in event intake, venue sourcing, and meeting planning
Proficiency with event management technologies and Microsoft Office Suite
Experience working with third-party vendors and direct client interaction
Exceptional organizational and prioritization abilities with outstanding communication and interpersonal skills
Demonstrated problem-solving capabilities and ability to thrive in a fast-paced, dynamic environment
Flexibility to work across multiple time zones and accommodate international business hours for global events portfolio
Ability to stay calm under pressure and make decisions confidently while demonstrating agility in addressing shifting business needs.

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

event intakevenue sourcingmeeting planningevent management technologiesMicrosoft Office Suite

Soft Skills

customer serviceorganizational abilitiesprioritizationcommunication skillsinterpersonal skillsproblem-solvingagilitydecision-making under pressure