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Director, Performance Management
Jones Lang LaSalle Americas, Inc.Director of Performance Management driving account strategy at JLL. Leading KPI oversight and client relationship management.
Posted 4/14/2026full-timeAustin • California, Illinois, Texas • 🇺🇸 United StatesLead💰 $121,200 - $159,400 per yearWebsite
About the role
Key responsibilities & impact- Drive JLL's account performance management strategy
- Lead the team to exceed performance goals through strategic KPI oversight
- Serve as a critical driver of JLL account team success
- Act as the primary point person for client leadership and anticipating their needs
- Lead the preparation and delivery of Monthly and Quarterly Business Reviews
Requirements
What you’ll need- 5+ years in Performance Management or Business Operations within high-stakes business environments
- Expert-level ability to synthesize disparate data sets into cohesive performance strategies
- Advanced expertise in Momentum (CRM), Corrigo (CMMS), data visualization tools and familiarity with Google Apps Script
- Preferred Certifications: Six Sigma Green or Black Belt to support outcome metrics methodology
- Must be authorized to work in the United States without sponsorship.
Benefits
Comp & perks- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance managementbusiness operationsdata synthesisperformance strategiesdata visualizationGoogle Apps Script
Soft Skills
leadershipstrategic oversightclient managementanticipation of needs
Certifications
Six Sigma Green BeltSix Sigma Black Belt