Jones Lang LaSalle Americas, Inc.

Lead Trainer – Enterprise AI

Jones Lang LaSalle Americas, Inc.

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $165,000 - $187,000 per year

Job Level

Senior

About the role

  • Own the end-to-end enterprise AI training portfolio — from Intro to AI@JLL onboarding through persona-based webinars, monthly webinar series, and AI mastery courses
  • Design and deliver domain-specific curricula for major business lines connecting AI capabilities to business outcomes
  • Build and maintain multi-format content: live workshops, self-paced e-learning modules, videos, quick reference guides, and interactive simulations
  • Deliver high-impact training sessions (virtual and in-person) with measurable learning outcomes
  • Manage the training calendar and coordinate scheduling, platform logistics, attendee management, and post-session follow-up
  • Build, enable, and manage the Citizen Trainers community — recruiting, onboarding, certifying, and supporting a cross-functional group of 25+ trainers delivering 10+ sessions/month
  • Develop train-the-trainer frameworks, toolkits, playbooks, and ongoing support systems that ensure quality and consistency at scale
  • Monitor Citizen Trainer output and effectiveness — tracking sessions delivered, attendee activation rates, and feedback scores
  • Serve as the primary point of contact for Citizen Trainers, providing coaching, content updates, and escalation support
  • Create a self-service learning ecosystem with 50+ assets and systematic refresh cycles aligned to product releases
  • Implement learning effectiveness measurements tracking training completion, user proficiency, feature utilization post-training, and the 1.3x training effectiveness multiplier
  • Analyze training data to optimize programs, identify gaps, and demonstrate business impact and ROI
  • Partner with the enterprise L&D team to leverage the LMS and embed AI training into existing organizational learning pathways
  • Align training roadmap with product releases ensuring users are ready for new features and capabilities at launch
  • Support agent platform rollout with training strategies, onboarding motions, and enablement materials
  • Surface training insights that inform the Product roadmap and UX improvements
  • Coordinate with GTM and communications teams to ensure training promotions reach the right audiences through the right channels

Requirements

  • 7+ years training design/delivery in enterprise technology or digital transformation
  • 3+ years building and managing train-the-trainer or distributed enablement programs at scale
  • Demonstrated success building scalable training models serving 1,000+ employees
  • Proven track record measuring and reporting training ROI
  • Proficient with generative AI tools (e.g., JLL GPT, ChatGPT, Claude, Copilot) and enterprise AI applications
  • Experience with LMS platforms, authoring tools (e.g., Articulate, Synthesia, Camtasia), and learning analytics
  • Strong data literacy analyzing training metrics and demonstrating business impact
Benefits
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
training designtraining deliverytrain-the-trainer programslearning effectiveness measurementdata analysiscurriculum developmentcontent creationAI trainingscalable training modelstraining ROI measurement
Soft Skills
coachingcommunicationorganizational skillsleadershipcollaborationproblem-solvingadaptabilitycommunity managementstakeholder engagementproject management