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Assistant General Manager
Jones Lang LaSalle Americas, Inc.. Provide general overall facility management services, including continuous monitoring of the property and addressing immediate operational issues .
Tech Stack
Tools & technologiesRPA
About the role
Key responsibilities & impact- Provide general overall facility management services, including continuous monitoring of the property and addressing immediate operational issues
- Serve as a primary day-to-day contact for occupants/tenants and visitors, providing exceptional customer service
- Support work order management for in-house staff and vendors, ensuring timely resolution of maintenance requests
- Assist with budgetary requests, analysis, and reporting for both facility operations and property management
- Provide direction and information to vendors, facilities staff, and service providers to ensure excellent coordination and execution of work
- Conduct regular property inspections to identify and address maintenance issues before they escalate
- Monitor and report to the General Manager on facility operations through both direct employees and third-party service providers
Requirements
What you’ll need- Bachelor's Degree or equivalent work experience in Facilities Management, Property Management, or related field required
- Minimum of 3-5 years of experience in facility management, property management, or related field
- Experience in a corporate environment or as a third-party service provider
- Strong knowledge of building operations, systems, and maintenance practices
- Excellent customer service orientation with proven ability to build relationships with diverse stakeholders
- Proficiency in Microsoft Office products (Word, Excel, Outlook, PowerPoint)
- Strong interpersonal skills and problem-solving ability with excellent verbal/written communication skills
- Industry certifications such as FMA, RPA, or SMA preferred
- LEED Green Associate or LEED AP certification desirable
- Background working in Class A commercial properties
- Experience with integrated facility and property management operations
- Experience with property management and maintenance management software
- Basic understanding of financial principles and budget management
- Detail oriented with strong organizational and multitasking capabilities
Benefits
Comp & perks- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facility managementproperty managementbuilding operationsmaintenance practicesbudget managementfinancial principlesproperty management softwaremaintenance management softwareMicrosoft Officemultitasking
Soft Skills
customer serviceinterpersonal skillsproblem-solvingverbal communicationwritten communicationorganizational skillsrelationship buildingattention to detail
Certifications
FMARPASMALEED Green AssociateLEED AP