Operations Manager
Jones Lang LaSalle Americas, Inc.
full-time
Posted on:
Location Type: Office
Location: Baton Rouge • Louisiana • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee property management and operations, aligning with client directives and established standards
- Collaborate with the Client Facility Manager to deliver exceptional services
- Maintain client satisfaction and develop positive client relationships
- Ensure compliance management and quality control with vendor partners
- Monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
- Manage work orders for maintenance team and vendors
- Enforce company policies and safety training requirements
- Implement and monitor hazard control and team safety practices
- Support the Client in short and long-term project implementation and execution
Requirements
- Minimum 4 years industry experience in corporate environment, third-party service provider, or as a consultant
- Excellent customer service, computer, managerial, and communication skills
- Ability to multi-task and organize responsibilities effectively
- General knowledge of building systems (mechanical and electrical)
- Strong interpersonal and supervisory skills
- Proficiency in MS Office, Excel, SharePoint, Teams, and CMMS systems
- Experience managing maintenance staff in a dispersed portfolio
- Ability to oversee multiple facilities of different functions
- Capability to supervise vendor performance during normal and off hours
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
building systemsmaintenance managementcompliance managementquality controlKPI monitoringSLA managementhazard controlsafety practices
Soft skills
customer servicecommunicationmanagerial skillsorganizational skillsinterpersonal skillssupervisory skillsmulti-tasking