Implement property management best practices, policies, and procedures across all client markets
Develop and execute strategic initiatives to enhance operational efficiency and client satisfaction
Drive performance metrics and KPI achievement across the property management portfolio
Conduct detailed property performance analysis and prepare executive-level reports
Lead on-site property assessments, audits, and performance evaluations across multiple markets
Coordinate with local market teams to ensure consistent service delivery standards
Identify and implement operational improvements and cost-saving opportunities
Develop and deliver training programs for property management staff
Build and maintain high-performing teams across multiple locations
Partner with Transaction Management account teams
Manage budgeting, forecasting, and variance analysis
Review financial reports and client presentations
Ensure compliance with client and JLL financial reporting requirements
Implement new technologies and digital solutions
Standardize processes and procedures across markets
Coordinate system implementations and technology rollouts
Requirements
Bachelor's degree in Business Administration, Real Estate, Property Management, or related field
7-10 years of commercial property management experience
Proven experience managing multi-market or portfolio-level operations
Experience with large corporate clients or technology companies (preferred)
Track record of successful team leadership and development
Proficiency with property management software (Yardi, MRI, or similar)
Advanced Excel skills (pivot tables, financial modeling, data analysis)
Strong PowerPoint presentation abilities
Experience with financial analysis and reporting tools
Familiarity with building operating systems and maintenance management platforms
Benefits
20% annual salary bonus
company provided cell phone
laptop
travel reimbursement
Flex PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
property managementfinancial analysisbudgetingforecastingvariance analysisdata analysisfinancial modelingperformance metricsKPI achievementtraining program development
Soft skills
team leadershipoperational efficiencyclient satisfactioncommunicationstrategic initiative executionservice delivery standardsperformance evaluationproblem-solvingcollaborationorganizational skills