Operations Manager
Encore Fire Protection
Director, Facilities Operations Specialist
Jones Lang LaSalle Americas, Inc.
full-time
Posted on:
Location Type: Office
Location: Baltimore • District of Columbia, Maryland, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $190,000 - $240,000 per year
Job Level
Lead
About the role
- Works directly within the client's facility team and our JLL team as a dedicated resource
- Provides specialized facility management expertise
- Focuses on identifying improvement opportunities and developing actionable solutions
- Bridges client operations with JLL's broader facility support and expertise through collaborative problem-solving and program improvement
- Conduct regular on-site operational audits across facility functions
- Analyze current processes, workflows, and resource allocation
- Identify gaps, inefficiencies, and optimization opportunities
- Develop operational improvement plans with actionable insights
- Collaborate on special initiatives and process improvement projects
- Support the client team with complex challenges and decision-making
- Lead change management initiatives alongside existing teams
- Bring JLL's facility best practices to client operations
- Facilitate knowledge sharing between client teams and JLL regional teams
- Provide industry benchmarking and performance comparisons
- Establish governance processes and roadmaps with program milestones
- Provide transparent, regular progress reporting and metrics communication to client leadership teams
- Serve as an accountable partner committed to delivering measurable results and maintaining open dialogue on all initiatives
- Provide mentorship and coaching to elevate performance
- Foster collaborative relationships that drive mutual success
Requirements
- Bachelor's degree in Facilities Management, Engineering, or related field
- 10+ years of experience in Integrated Facilities Management
- 3+ years of healthcare industry experience
- Proven track record of leading large-scale IFM programs for major healthcare systems
- Strong financial acumen and experience in managing complex budgets
- Excellent communication and presentation skills
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Integrated Facilities Managementoperational auditsprocess improvementresource allocationchange managementbudget managementperformance metricsgovernance processesbenchmarking
Soft skills
collaborative problem-solvingcommunication skillspresentation skillsmentorshipcoachingrelationship buildingleadershipdecision-makinganalytical thinking
Certifications
Bachelor's degree in Facilities ManagementBachelor's degree in Engineering