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Jones Knowles Ritchie

Senior HR Manager – 12mth Fixed Term Contract

Jones Knowles Ritchie

Senior HR Manager collaborating with senior leaders to enhance people strategy in a creative environment. Leading HR initiatives and supporting employees across the London office with a focus on relationship-building.

Posted 5/5/2026contractLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact
  • - Building real, trusted relationships with senior leaders, not just a seat at the table, but a genuine voice in how to grow and develop people
  • - Acting as the go-to Business Partner for the London employee base
  • - Coaching and supporting managers through the full spectrum of people matters, from the everyday to the complex, with calm, pragmatism, and good humour
  • - Getting ahead of employee relations issues before they escalate and navigating them thoughtfully when they do
  • - Working with leaders to spot L&D opportunities and build out learning plans that actually move the needle on performance and capability
  • - Being the person employees and managers alike turn to for clear, consistent, fair guidance on all things HR/Talent
  • - Keeping one eye on employment law and the HR landscape so policies stay sharp, relevant and ahead of the curve
  • - Championing culture and wellbeing initiatives that make the business a great place to work
  • - Owning the admin that comes with the employee lifecycle where required, because the detail matters too
  • - Rolling up your sleeves on some brilliant people projects that may arise, e.g. internship programmes

Requirements

What you’ll need
  • - Significant senior HR generalist experience, you'll know your stuff and not afraid to back yourself
  • - Experience in a creative, design or agency environment is essential, you’ll need to speak the language and earn your stripes fast
  • - A natural ability to build relationships and connect with people at every level; you’re warm, credible, and adaptable
  • - Sharp commercial instincts, you get how people strategy drives business performance
  • - A solutions-first mindset; you’re not one to sit on a problem
  • - Comfortable using data to shape your thinking and make a compelling case
  • - Strong conflict resolution skills and the emotional intelligence to handle sensitive situations with real care
  • - The kind of energy and self-sufficiency that means you don’t need handholding, you’re up and running quickly
  • - Resilient, resourceful, and genuinely excited by the idea of making a difference in a creative business

Benefits

Comp & perks
  • - Competitive salary + strong overall benefits
  • - Hybrid working (minimum 2 days in office)
  • - Central London location
  • - Private healthcare (including dental) + income protection & life insurance
  • - 25 days holiday + Christmas/New Year closure + birthday off + 2 x summer day close.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR generalist experienceemployee relationsconflict resolutiondata analysis
Soft Skills
relationship buildingadaptabilitycommercial instinctssolutions-oriented mindsetemotional intelligenceresilienceresourcefulnessself-sufficiency