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Senior HR Manager – 12mth Fixed Term Contract
Jones Knowles RitchieSenior HR Manager collaborating with senior leaders to enhance people strategy in a creative environment. Leading HR initiatives and supporting employees across the London office with a focus on relationship-building.
About the role
Key responsibilities & impact- - Building real, trusted relationships with senior leaders, not just a seat at the table, but a genuine voice in how to grow and develop people
- - Acting as the go-to Business Partner for the London employee base
- - Coaching and supporting managers through the full spectrum of people matters, from the everyday to the complex, with calm, pragmatism, and good humour
- - Getting ahead of employee relations issues before they escalate and navigating them thoughtfully when they do
- - Working with leaders to spot L&D opportunities and build out learning plans that actually move the needle on performance and capability
- - Being the person employees and managers alike turn to for clear, consistent, fair guidance on all things HR/Talent
- - Keeping one eye on employment law and the HR landscape so policies stay sharp, relevant and ahead of the curve
- - Championing culture and wellbeing initiatives that make the business a great place to work
- - Owning the admin that comes with the employee lifecycle where required, because the detail matters too
- - Rolling up your sleeves on some brilliant people projects that may arise, e.g. internship programmes
Requirements
What you’ll need- - Significant senior HR generalist experience, you'll know your stuff and not afraid to back yourself
- - Experience in a creative, design or agency environment is essential, you’ll need to speak the language and earn your stripes fast
- - A natural ability to build relationships and connect with people at every level; you’re warm, credible, and adaptable
- - Sharp commercial instincts, you get how people strategy drives business performance
- - A solutions-first mindset; you’re not one to sit on a problem
- - Comfortable using data to shape your thinking and make a compelling case
- - Strong conflict resolution skills and the emotional intelligence to handle sensitive situations with real care
- - The kind of energy and self-sufficiency that means you don’t need handholding, you’re up and running quickly
- - Resilient, resourceful, and genuinely excited by the idea of making a difference in a creative business
Benefits
Comp & perks- - Competitive salary + strong overall benefits
- - Hybrid working (minimum 2 days in office)
- - Central London location
- - Private healthcare (including dental) + income protection & life insurance
- - 25 days holiday + Christmas/New Year closure + birthday off + 2 x summer day close.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR generalist experienceemployee relationsconflict resolutiondata analysis
Soft Skills
relationship buildingadaptabilitycommercial instinctssolutions-oriented mindsetemotional intelligenceresilienceresourcefulnessself-sufficiency