Jones Knowles Ritchie

Product Designer

• Designer who leads with ideas
• Bring brands to life through beautifully thought-out digital experiences
• Work alongside brand design team for digital presence
• Explore brand representation from apps to QSR kiosks
• Engage in both conceptual and system-led design thinking
• Portfolios or case studies showcasing brand-led digital experiences, crafted UI, motion, and interaction details are essential.

Freelance UI Designer – Ideas Led

IT Support

• Resolve day to day IT issues for our team of 170+ employees
• Solve and manage technical problems in a hands-on role
• Support all levels of the user community, primarily in a Mac-based environment
• Onboard and offboard staff and freelancers
• Maintain audits of hardware and software
• Manage loan equipment and accessories
• Log and maintain a record of support tickets through the IT Helpdesk system
• Provide functional technical support for hardware and software face-to-face and remotely
• Ensure network, server, and IT services are accessible to users
• Provide support for printing equipment including wide format colour managed printers
• Train and assist users in various software packages

IT Helpdesk Analyst

Art Director

• - Champion the sharing of creative work and inspiration both internally and externally
• - Identify and develop skills within the team through training and mentorship
• - Lead client-facing presentations with excellence in communication
• - Deliver impactful pitches and strategies that influence client outcomes
• - Provide constructive feedback on design work and guide projects towards creative excellence
• - Collaborate with multidisciplinary teams to achieve optimal results for clients

Freelance UI Designer – Ideas Led

IT Helpdesk Analyst

Design Director – FTC