Director of Partnerships
Jonas Software
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Job Level
About the role
- Manage, mentor, and develop a team of Partner Account Managers to ensure they are meeting performance goals, driving partner engagement, and delivering exceptional service
- Act as the primary point of contact for our top-tier partners, owning the day-to-day relationship, strategy, and success metrics
- Own the revenue forecast and health of the back to base book (existing partners/ISVs), tracking performance and uncovering revenue trends and risks
- Identify and execute growth opportunities within existing accounts – including upsell/cross-sell, volume expansion, and new use cases that deliver mutual value
- Lead renewal and re-negotiation efforts with partners, ensuring terms align with current and future business needs
- Maintain a clean, accurate CRM to track partner activity, engagement, and health. Ensure all Partner Account Managers follow consistent workflows for logging insights, pipeline updates, and account planning
- Collaborate with partners to surface product gaps and opportunities; translate insights into scoped requirements and work cross-functionally with Product, R&D, and Operations teams to influence the roadmap
- Partner closely with sales, Marketing, Product, and Operations to ensure alignment and consistency in execution
Requirements
- 7+ years of experience in business development, partnerships, or SaaS sales (preferably to ISVs, fintechs, or vertical SaaS)
- Experience leading a team and managing strategic partner relationships
- Proven track record of expanding relationships and driving growth within an existing customer or partner base
- Excellent interpersonal, communication, and problem-solving skills
- Comfortable navigating ambiguity and influencing across departments
- Familiarity with ISV and channel-driven business models is a plus.
Benefits
- Competitive base salary + variable comp tied to partner growth
- Direct access to executive leadership and input into GTM strategy
- Make an outsized impact in a high-growth, entrepreneurial environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentpartnershipsSaaS salesrevenue forecastingaccount managementupsellingcross-sellingCRM managementstrategic planningperformance tracking
Soft Skills
mentoringcommunicationproblem-solvinginterpersonal skillsinfluencingcollaborationnavigating ambiguityleadershiporganizational skillscustomer engagement