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Global Head of Operational Excellence – Enablement
JOLTGlobal operations leader building AI-first tools for JOLT’s EV charging and digital out-of-home media network. Leading global customer experience, supply chain, and operational excellence across five markets.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in AI and automation product ownership within operational contexts, with a strong focus on supply chain management and customer experience. Proven ability to lead teams, drive continuous improvement, and influence operational excellence in a global environment.
Highest-signal resume keywords
AI Product OwnershipSupply Chain ManagementDigital Product ManagementOperational LeadershipData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI Roadmap DevelopmentPredictive MaintenanceCX AutomationReal-Time Network MonitoringKPI ManagementContinuous ImprovementOperational ExcellenceDigital Product SolutionsData AnalysisROI-Based Decision Making
Soft Skills
Team LeadershipInfluencing SkillsCollaborationStrategic ThinkingCommunication
Industry Keywords
EV ChargingPhysical InfrastructureOut-of-Home MediaTech HardwareGlobal OperationsOperational ContextStart-Up EnvironmentScale-Up EnvironmentConsulting Environment
About the role
Key responsibilities & impact- Own and deliver the AI roadmap for JOLT’s Global Operations across predictive maintenance, CX automation, and real-time network monitoring
- Define, prioritise, and ship AI and automation features by translating operational pain points into scalable digital product solutions
- Embed agentic AI workflows across Operations to shift from reactive to preventative operations
- Own and lead Global Supply Chain and Customer Experience, setting strategy, leading a small team, owning KPIs, and driving continuous improvement
- Lead supply chain planning, ordering, storage, and transport for charging, screen equipment, and spare parts
- Lead driver support through digital and contact centre channels
- Drive operational excellence and best practices across global markets by influencing local Operations Managers
- Own Global Operations and Maintenance SOPs and operating cadence
- Drive continuous improvement projects across global markets
- Collaborate with Digital Product and Software Engineering to build JOLT’s Agentic Operations ecosystem
Requirements
What you’ll need- Demonstrated track record of building or owning AI/automation products in an operational context (supply chain, field ops, CX, or logistics)
- Experience influencing and leading operational teams, ideally in a global context
- Commercial and analytical mindset; comfortable with data, KPIs, and ROI-based decision making
- Industry background in EV charging (CPO), physical infrastructure, Out-of-Home Media, or Tech hardware preferred
- Digital Product management experience a plus
- 5–10+ years in a blend of Operations and Digital Product or Software Engineering
- Experience leading operations and building or owning the tools that run them, preferably in EV Charging (CPO), Out-of-Home Media, Tech Hardware or Physical Infrastructure
- Previous experience in a start-up, scale-up, or consulting environment
- Experience building structure in a fast-paced global environment
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account JOLT Website LinkedIn All Job Openings 11 - 50 employees 🚘 Automotive 💼 Consulting 📦 Logistics Automotive
- Consulting
- Logistics JOLT is a company that provides free, fast, and clean electric vehicle (EV) charging solutions. Its services aim to simplify EV ownership by offering 7 kWh of free charging daily, powered by 100% Aussie-certified GreenPower. JOLT provides fast DC charging options compatible with CCS2 or CHAdeMO connectors, enabling 45 km of charge in just 15 minutes. The company also offers a range of solutions including JOLT Plus and fleet solutions, with a focus on partnerships with government and businesses. JOLT integrates advertising opportunities in digital out-of-home and in-app environments, and is committed to working towards a zero-emission future with communities and governments. The JOLT App provides users with information on charger availability and allows users to start or end charging sessions easily. Global Head of Operational Excellence – Enablement Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Toronto – Hybrid ⏰ Full Time 🔴 Lead ⚙️ Operations 👻 Ghost score 14% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Own and deliver the AI roadmap for JOLT’s Global Operations across predictive maintenance, CX automation, and real-time network monitoring
- Define, prioritise, and ship AI and automation features by translating operational pain points into scalable digital product solutions
- Embed agentic AI workflows across Operations to shift from reactive to preventative operations
- Own and lead Global Supply Chain and Customer Experience, setting strategy, leading a small team, owning KPIs, and driving continuous improvement
- Lead supply chain planning, ordering, storage, and transport for charging, screen equipment, and spare parts
- Lead driver support through digital and contact centre channels
- Drive operational excellence and best practices across global markets by influencing local Operations Managers
- Own Global Operations and Maintenance SOPs and operating cadence
- Drive continuous improvement projects across global markets
- Collaborate with Digital Product and Software Engineering to build JOLT’s Agentic Operations ecosystem 🎯 Requirements
- Demonstrated track record of building or owning AI/automation products in an operational context (supply chain, field ops, CX, or logistics)
- Experience influencing and leading operational teams, ideally in a global context
- Commercial and analytical mindset; comfortable with data, KPIs, and ROI-based decision making
- Industry background in EV charging (CPO), physical infrastructure, Out-of-Home Media, or Tech hardware preferred
- Digital Product management experience a plus
- 5–10+ years in a blend of Operations and Digital Product or Software Engineering
- Experience leading operations and building or owning the tools that run them, preferably in EV Charging (CPO), Out-of-Home Media, Tech Hardware or Physical Infrastructure
- Previous experience in a start-up, scale-up, or consulting environment
- Experience building structure in a fast-paced global environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Global Operations Expert, Products & Service Delivery 🕒 August 26 Equinix 5001 - 10000 📦 Logistics 💼 Consulting 🏭 Manufacturing Website LinkedIn All Job Openings Global operations expert managing service delivery and lifecycle readiness for Equinix’s digital infrastructure portfolio. Driving scalable processes, governance, analytics, and cross-functional operational improvements. 🏢🏡 Toronto – Hybrid 💵 $99k - $149k / year ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs