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Account Management Lead – Online Business
JokoAccount Management Lead overseeing a team at Joko, focusing on expanding e-commerce partnerships and driving growth. Collaborating with multiple teams to enhance business strategies and performance.
About the role
Key responsibilities & impact- Team leadership: Hire, train, and manage a high-performing team of Account Managers.
- Business strategy: Develop strategies to align the Online Business with company objectives and oversee a diverse portfolio of 3,000+ online partners.
- Commercial: Negotiate competitive deals and special offers with brand partners. Leverage Joko's features such as BNPL and coupons to create new business opportunities.
- Performance tracking: Collaborate with Marketing and Data teams to monitor partnership performance. Analyze banking and browsing data to identify market trends.
- Relationship management: Build strong relationships with partners through regular events and meetings. Support international expansion, beginning with the US using existing French partnerships.
- Cross-functional work: Partner with Product and BizOps teams to improve processes and build solid foundations to scale the department at Joko, in France and internationally.
- Commercial and onboarding strategy: Contribute to designing the commercial approach and partner onboarding process.
- Marketing collaboration: Work closely with the Marketing team to establish a robust communication roadmap that effectively reaches users with our top brands.
Requirements
What you’ll need- Preferred experience: 7–10+ years in business-facing roles (client-facing positions in startups or the tech industry, finance, or consulting); management experience is a plus.
- Education: Degree from a top-tier business or engineering school.
- Entrepreneurial spirit: Passion for building from scratch, embracing challenges, being hands-on, ambitious, and an effective problem-solver.
- Independence: Able to manage projects autonomously from conception to delivery, set and exceed high standards, and ensure project success.
- Business acumen: Strong ability to quickly understand client needs, exceed targets, and close deals.
- Analytical skills: Enjoy analyzing data and making data-driven decisions.
- Energy: Thrive on meeting new people; strong active listening skills and ability to craft solutions to address challenges.
- Efficiency: Comfortable with productivity tools and able to deliver on time across projects with many stakeholders.
- Mindset: Entrepreneurial, receptive to feedback, committed to continuous learning and improvement. Highly adaptable, organized, and autonomous; consistently goes the extra mile.
- Languages: Fluent in French and English, both written and spoken.
Benefits
Comp & perks- Flexible remote work: If you live in Paris, choose to work from our office or from home with no constraints. If you live elsewhere, we provide access to a coworking space and a coworking budget.
- Work from anywhere: Work remotely from most countries for up to 3 months per year (e.g., spend a month in Italy while working).
- Competitive compensation: Top-market salary.
- Equity: Stock options/equity available for all employees, offering a chance to own a piece of what you build.
- AI development time: Half a day each week dedicated to leveling up with AI—exploring new tools, iterating, and sharpening skills.
- Team events: Annual offsite in great locations, budget for team-building events, and monthly in-person gatherings.
- Wellbeing allowance: Contribution to your ClassPass subscription.
- Parental leave: 8-week leave paid at 100% for the second parent.
- …and more: Check the full list for additional benefits.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business strategyperformance trackingdata analysisrelationship managementcommercial strategypartner onboardingnegotiationclient-facing rolesproject managementdata-driven decision making
Soft Skills
team leadershipentrepreneurial spiritindependencebusiness acumenanalytical skillsactive listeningefficiencyadaptabilityorganizationproblem-solving