Joko

Head of Product Design

Joko

full-time

Posted on:

Location Type: Remote

Location: France

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Job Level

Lead

About the role

  • Own the vision and execution of Product Design at Joko.
  • Reporting to the VP Product, this role combines strong hands-on involvement at the beginning with long-term leadership, as you build and scale a high-performing Design & Research team.
  • Raise the bar on craft, coherence, and user-centricity across all Joko products.
  • Own the design vision, principles, and quality bar.
  • Be hands-on early on: discovery, flows, UI, and interaction design.
  • Ensure high standards across UX, UI, accessibility, and interaction.
  • Own and evolve the design system.
  • Leverage AI and modern design tools to accelerate iteration and delivery.
  • Partner with the VP Product, Product Management, and Engineering on strategy and roadmaps.
  • Embed design into discovery and delivery.
  • Ensure user insights and design rationale shape decisions.
  • Collaborate closely with Brand Design to deliver a 10/10, cohesive user experience.
  • Build structured User Research practices.
  • Ensure insights are shared and actionable.
  • Build and scale the team to 7 Product Designers and 1 User Researcher.
  • Recruit, coach, and develop designers.
  • Foster a culture of craft excellence and ownership.
  • Put in place scalable design processes for a growing organization.

Requirements

  • 8+ years of experience in Product Design, with a strong hands-on background.
  • Previous experience as a Lead / Head of Product Design or equivalent senior design leadership role.
  • Proven experience in B2C, mobile-first product design is required.
  • Experience in a high-growth startup or scale-up, ideally in a product-led organization.
  • Proven track record of building, scaling, and managing design teams.
  • Strong experience working closely with Product Managers and Engineering teams.
  • Solid exposure to design systems in a scaling context.
  • Hands-on experience with user research, or close collaboration with researchers.
  • Strong interest in craft, usability, and design quality, with a portfolio demonstrating end-to-end product thinking.
  • Experience leveraging AI and modern design tools to speed up discovery, prototyping, and delivery.
  • Experience collaborating closely with Brand or Marketing Design teams to deliver cohesive, high-quality user experiences.
  • You are fluent in English, both written and spoken (French is a plus).
Benefits
  • Flexible remote (only to specific fully remote positions): If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.
  • Work from anywhere (full-time only): Want to spend a month in Italy while working? Full-time employees can work from most countries in the world for up to 3 months per year.
  • After 4 years, spend one month in our New York office
  • Yearly offsite in amazing locations and budget for team-building events & quarterly in-person gatherings
  • Contribution to your ClassPass subscription
  • 8-week paid parental leave
  • …and much more, check the full list here!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product DesignUI designUX designInteraction designUser ResearchDesign systemsPrototypingMobile-first designB2C designEnd-to-end product thinking
Soft skills
LeadershipCollaborationCoachingTeam buildingUser-centricityCraft excellenceCommunicationStrategic thinkingOrganizational skillsCultural ownership