HOA Community Manager
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full-time
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 ₱1,000 per month
About the role
- Respond to homeowner inquiries via phone, email, or online portals professionally and efficiently
- Assist with HOA administrative tasks such as issuing notices, processing violations, and maintaining records
- Coordinate with HOA board members, vendors, and property managers to resolve homeowner concerns
- Manage community calendars, schedules, and booking requests for shared amenities
- Handle and escalate homeowner complaints while ensuring timely resolutions
- Provide updates to homeowners regarding community events, projects, and important announcements
- Maintain accurate records of all interactions and transactions in HOA management software
- Generate reports for board meetings and assist with newsletter creation
- Collaborate with team members to ensure smooth HOA operations and consistent customer service
Requirements
- Experience in property management
- Strong communication skills
- Ability to work independently
- Proficiency with HOA management software
- Previous experience in community management is a plus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
property managementHOA management software
Soft Skills
communicationindependencecustomer service