join.com

Account Manager – DACH Region

join.com

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • 🇩🇪 Germany

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Salary

💰 €50,000 - €75,000 per year

Job Level

Junior

About the role

  • Convert qualified inbound leads into customers — no cold calling.
  • Conduct needs analyses, deliver persuasive presentations, and position JOIN as the preferred solution for recruiting needs.
  • Serve as the primary point of contact and manage growth of your customer portfolio.
  • Identify up‑sell and cross‑sell opportunities and present tailored solutions.
  • Use CRM tools such as HubSpot to manage leads, track opportunities, and forecast revenue.
  • Analyze data and hold regular strategic conversations to deepen client relationships and ensure customer success.
  • Collaborate with Marketing to align lead generation and sales conversion.
  • Report customer feedback and insights to improve processes and product offerings.

Requirements

  • Proven experience in Sales or Account Management, including new business acquisition and account growth (preferably in SaaS or Tech).
  • Fluent German and strong English skills.
  • Excellent communication, negotiation, and presentation abilities.
  • Proactive, goal‑oriented, and structured working style.
  • Hands‑on experience with CRM tools (HubSpot, Salesforce, or similar).
  • Data‑driven mindset with the ability to use insights to optimize sales activities.
  • Customer‑first attitude and ability to handle multiple priorities simultaneously.
  • Bonus points for: experience in HR tech, recruiting, or software-as-a-service; additional language skills (e.g., French, Dutch, Spanish); understanding of the SMB and mid‑market customer landscape in the DACH region.
Benefits
  • Apple hardware — the best tools for the job (MacBook).
  • Team events — brunches, sports activities, and quarterly meetups in Berlin.
  • Productivity from Anywhere — 104 remote days per year (post-probation), following our hybrid policy.
  • Competitive salary — tailored to align with your experience level.
  • Relocation support — assistance with paperwork, travel, and one month of furnished accommodation.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesAccount ManagementNew Business AcquisitionAccount GrowthData AnalysisNegotiationPresentation
Soft skills
CommunicationProactiveGoal-orientedStructured Working StyleCustomer-first AttitudeAbility to Handle Multiple Priorities