Johnstone Supply

Warehouse Manager

Johnstone Supply

full-time

Posted on:

Location Type: Office

Location: Jacksonville • Florida • United States

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Tech Stack

ERP

About the role

  • Oversees all warehouse operations to ensure accurate, timely, and efficient delivery of products in a safe and organized environment.
  • Responsible for inventory management, budgeting, staffing, transportation, and achieving productivity and quality standards.
  • Supports customer service, maintaining safety and regulatory compliance, and ensuring overall facility organization and security.
  • Manages all aspects of warehouse operations through appropriate planning with the Branch Manager or Regional Operations Manager.
  • Determines workforce staffing needs; hires and assigns staff to positions; ensures appropriate employee training.
  • Ensures warehouse Standard Operating Procedures (SOP’s) are being followed.
  • Conducts staff meetings and coordinates workforce to handle volume of work; provides ongoing coaching, feedback, and guidance to staff.
  • Ensures individuals meet or exceed established quality, efficiency, performance, customer service, and attendance standards.
  • Monitors daily activities using reports and other tools.
  • Reviews discrepancy reports for types of errors, identifying causes, retraining, and taking corrective action with subordinates as necessary.
  • Ensures all orders are picked and shipped within established shipping schedules, meeting or exceeding quality and accuracy standards by monitoring daily reports and organizing facilities to maximize efficiency of material flow.
  • Ensures that all received merchandise is properly accounted for, verified against shipping documents, inspected for damage, and put-away in a timely manner.
  • Communicates and supports the company’s safety programs and specific safety initiatives to all levels of personnel and management; observes and coaches employees in complying with safety rules.
  • Collaborates with the Branch Manager and/or Regional Operations leadership in defining and fulfilling financial objectives of the warehouse by assisting with the development of annual operating and capital expenditure budgets.
  • Maintains good housekeeping standards, appropriate sanitation, and security of the warehouse facility; oversees staff to prevent theft and other issues; and monitors completion of maintenance duties.
  • Organizes and maintains the warehouse facility to ensure inventory accuracy within assigned locations.
  • Uses powered equipment, such as forklift, electric pallet jack, and cherry picker.
  • Fosters a cohesive and productive team through collaboration, inclusion, and teamwork.
  • Leads by example and models exceptional customer service.
  • Promotes development plans for ongoing staff development and succession planning.
  • Participates in and may lead projects and/or initiatives, including processes, procedures, and warehouse-related programs on-site and/or across the region if assigned.
  • Ensures proper lines of communication, including conducting frequent department meetings, daily person-to-person contact, having an open-door policy, and conducting mid-year and annual performance reviews.
  • Serves as subject matter expert on warehouse processes and procedures.

Requirements

  • High school diploma or general education degree (G.E.D.)
  • 5+ years related experience and/or training; or equivalent combination of education and experience.
  • Minimum of 1 year directly managing a team of employees in a busy warehouse environment.
  • Experience managing logistics or related functions.
  • Experience operating forklift and other warehouse equipment safely and competently.
  • Experience with inventory management systems.
  • Experience with OSHA, DOT, and other safety regulations and procedures.
  • Bachelor’s degree preferred.
  • Experience using, training, and managing ERP systems and RF technology.
  • Knowledge of HVAC wholesale industry, principles, and practices.
  • Must have a valid driver’s license with a driving record indicating a safe driving history acceptable to the company; must remain eligible at all times to drive a motor vehicle under applicable state and federal laws and FMCSA regulations.
  • Forklift certification required, or willingness to obtain on the job.
Benefits
  • Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
  • Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
  • Holiday pay – we recognize and pay our employees for 7.5 holidays per year
  • Employer subsidized medical, dental, and vision plans.
  • Employer paid life insurance and long-term disability
  • Voluntary short-term disability, accident and critical illness insurance
  • 24/7 Access to virtual care/telehealth options, and Parental Time Off
  • Flexible spending accounts (FSA)
  • $100 wellness reward for completing annual health check-up
  • Employee Assistance Program (EAP) for you, and your family
  • Coverage for chiropractic, acupuncture, and massage therapy services
  • Tuition reimbursement, up to $5,250 per year
  • Employee referral bonus program – earn up to $4,000 per year
  • Employee service milestone recognition program
  • Employee discounts on products & retail discounts
  • Variety of incentive plans for employees
  • Bi-weekly pay days on every other Friday
  • Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory managementbudgetingstaffingtransportation managementwarehouse operationslogistics managementforklift operationERP systemsRF technologysafety compliance
Soft Skills
leadershipteam collaborationcoachingcommunicationorganizational skillsproblem-solvingcustomer serviceperformance managementtrainingstaff development
Certifications
forklift certificationvalid driver's license