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Manager, Serious Breach
Johnson & JohnsonJohnson & Johnson healthcare quality manager overseeing serious breach reporting for clinical trials. Coordinating regulatory assessments, metrics, dashboards, and process improvements across global stakeholders.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in serious breach reporting and detection processes, with a strong focus on clinical trial execution, risk management, and data-driven decision making. Proficient in developing oversight strategies, monitoring capabilities, and process improvements in collaboration with cross-functional teams.
Highest-signal resume keywords
Serious Breach ReportingClinical Trial ExecutionProject ManagementData Visualization ToolsGCP Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Trial Document ManagementRisk Management FundamentalsData AnalysisProcess OptimizationQuality Performance Metrics
Soft Skills
Organizational SkillsMeeting FacilitationInterpersonal CommunicationAttention to DetailInfluencing Cross-Functional Teams
Tools & Technologies
TableauSpotfireMicrosoft Office Applications
Industry Keywords
PharmaceuticalMedical DeviceBiologicsHealth AuthorityICH Guidelines
Tech Stack
Tools & technologiesGoogle Cloud PlatformTableau
About the role
Key responsibilities & impact- Drive assessments and reporting of serious breach issues or events related to JJIM clinical trials to the appropriate Health Authorities
- Serve as a primary subject matter expert for serious breach reporting and detection processes
- Define, drive, and enhance oversight strategies and monitoring capabilities for the serious breach process
- Facilitate early consultation and timely assessment of potential serious breaches across stakeholder organizations and JJIM leadership
- Develop, assess, and report quality, efficiency, and risk performance metrics for serious breach process execution
- Monitor process controls, effectiveness, and risk management requirements to develop optimization proposals
- Deliver process improvements in collaboration with CRM and business partners including RDQA, GD, Legal, JJIMQ, and GRA
- Create and monitor digital dashboards to support data-driven decision making
- Represent the Serious Breach Office in process, strategic, and data review meetings
- Develop templates, scorecards, and dashboards with RDQ and R&D stakeholders
- Represent CRM-OpEx in core RDQ and business partner initiatives
- Conduct regulatory research, competitor process benchmarking, external reporting analysis, and serious breach training activities
- Manage projects independently and implement solutions addressing process gaps and improvement opportunities
- Engage internal and external business partners, including Health Authorities, and summarize and present results
Requirements
What you’ll need- Bachelor's degree in a scientific, medical, or related discipline required
- Minimum of 1–3 years of relevant health care industry experience required
- Pharmaceutical, medical device, biologics company, and/or Health Authority experience required
- Experience with clinical trial execution, clinical trial document management, and/or GCP compliance preferred
- Strong organizational and project management skills required
- Strong meeting facilitation skills required
- Experience leading and influencing complex, cross-functional teams required
- Experience with clinical trial risk management fundamentals, serious breach reporting requirements, and corresponding ICH guidelines required
- Proficiency with Tableau, Spotfire, or related data visualization tools preferred
- Ability to collect, analyze, interpret, and present data for data-driven decision making required
- High degree of accuracy and attention to detail required
- Excellent interpersonal, oral, and written communication skills required
- Proficient in Microsoft Office Applications required
- Ability to travel approximately 10%–15%, primarily domestically and/or internationally, required
Benefits
Comp & perks- Annual bonus with set target (% of pay) depending on pay grade / location
- Vacation days
- Parental leave for a minimum of 12 weeks
- Bereavement leave
- Caregiver leave
- Volunteer leave
- Well-being reimbursement
- Programs for financial, physical and mental health
- Service anniversary and recognition awards
- Insurance plans for employees and, in some locations, eligible dependents