Senior Analyst, Master Data Management

Johnson & Johnson

Manage and improve master data processes in Emerging Markets Surgery. Ensure data accuracy and compliance while collaborating with IT and business functions at Johnson & Johnson.

Posted 7/25/2026full-timeLjubljana • 🇸🇮 SloveniaSenior💰 CZK 704,000 - CZK 987,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in master data management and data governance, ensuring data accuracy, compliance, and operational excellence across commercial platforms. Proficient in data validation, reconciliation, and stakeholder collaboration, with a strong focus on process improvement and documentation.

Highest-signal resume keywords

Master Data ManagementData GovernanceCRM SupportData ValidationAdvanced Excel Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data StewardshipData Quality ManagementRoot-Cause AnalysisBulk UploadsData ReconciliationData Structures InterpretationChange Control ManagementAudit DocumentationCommercial Process UnderstandingStakeholder Management

Soft Skills

Clear CommunicationAttention to DetailIndependent JudgmentPrioritizationCollaboration Skills

Tools & Technologies

SalesforcePower BIPower AppsPower AutomateSharePointMaster Data Management PlatformsData CatalogsWorkflow ToolsTicketing Tools

Industry Keywords

HealthcareMedical DevicePharmaceuticalRegulated EnvironmentData PrivacyInformation Security

About the role

Key responsibilities & impact

Ensure commercial master data across Emerging Markets Surgery is accurate, complete, governed, compliant, and fit for business use.
Manage and improve master data processes and serve as a key coordination point between Commercial Excellence, business functions, Data Management, and IT.
Validate data creation and change requests, ensuring accuracy, completeness, appropriate approval, compliance, and supporting documentation before execution.
Coordinate bulk uploads and mass changes, including pre-load validation, post-load reconciliation, issue resolution, and maintenance of complete audit trails.
Monitor and improve data quality across completeness, accuracy, consistency, uniqueness, validity, and timeliness; resolve duplicates, ownership conflicts, inactive records, missing attributes, and other exceptions.
Investigate recurring data issues, conduct root-cause analysis, and implement sustainable corrective and preventive actions with process, data, and system owners.
Maintain data governance and controls, including ownership, decision rights, approval requirements, escalation paths, privacy requirements, consent-related processes, restricted data handling, control evidence, and audit readiness.
Provide business administration support for commercial platforms, including CRM, Power BI, Power Apps, SharePoint, and relevant master data solutions, while coordinating technical matters with IT and platform owners.
Coordinate user access and license management, including access requests, role changes, allocation, periodic reviews, removal, authorization controls, utilization monitoring, and related documentation.
Lead business testing and release readiness by defining requirements, test scenarios, acceptance criteria, expected results, and test data; coordinating testers; tracking defects; maintaining evidence; and completing post-release verification.
Validate data inputs for commercial processes, including reporting, sales incentives, territory management, customer engagement, and recurring operating cycles; reconcile information across source systems, CRM, shared files, reporting outputs, and downstream datasets.
Translate business needs into clear data, process, reporting, workflow, and system requirements, and maintain standard operating procedures, data definitions, work instructions, governance guidance, training materials, and user-support content.
Drive operational excellence by prioritizing requests and improvement opportunities, simplifying and automating processes, reducing manual corrections, monitoring service and data-quality measures, ensuring knowledge continuity, and communicating progress, risks, dependencies, limitations, and recommended actions.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Information Management, Data Analytics, Computer Science, Engineering, Finance, or a related field; a master’s degree is preferred.
At least five years of relevant experience in master data management, data governance, commercial operations, CRM support, business systems, or data quality, preferably within a multi-country, matrix, healthcare, medical device, pharmaceutical, or similarly regulated environment.
Hands-on experience managing commercial master data, including customer, contact, account, territory, hierarchy, or product data, with strong knowledge of data stewardship, ownership, governance, approvals, and change controls.
Strong data-management capabilities, including data validation, reconciliation, duplicate and exception management, bulk uploads, root-cause analysis, audit documentation, and interpretation of data structures, business rules, hierarchies, and relationships across systems.
Experience supporting CRM or comparable commercial platforms, including how data flows into reporting and downstream processes; experience with Salesforce, Master Data Management platforms, data catalogs, integrations, Power BI, Power Apps, Power Automate, SharePoint, or workflow and ticketing tools is preferred.
Experience coordinating business testing and changes, including requirements, test scenarios, acceptance criteria, test data, defect tracking, evidence, release validation, and post-release verification.
Advanced Excel skills for large datasets, analysis, validation, reconciliation, structured templates, lookups, and pivot tables, together with experience documenting processes, data definitions, controls, ownership, decisions, and audit evidence.
Strong business and collaboration skills, including commercial-process understanding, stakeholder management, clear communication, prioritization, independent judgment, attention to detail, and the ability to translate complex issues into business language; knowledge of privacy, information security, user access, and regulated data handling is required, together with fluent written and spoken English.

Benefits

Comp & perks

an annual bonus with set target (% of pay)
vacation days
parental leave for a minimum of 12 weeks
bereavement leave
caregiver leave
volunteer leave
well-being reimbursement
programs for financial, physical and mental health
service anniversary and recognition awards
insurance plans for employees and eligible dependents