Sales and Commercial Support Specialist

Johnson & Johnson

Sales & Commercial Support Specialist at Johnson & Johnson focusing on sales enablement and operations in orthopaedics. Collaborative role optimizing customer communication and data management in a hybrid environment.

Posted 7/24/2026full-timeNorderstedt • 🇩🇪 GermanyMid-LevelSenior💰 €51,200 - €80,845 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales and Commercial Operations, with a strong focus on Master Data Management, Contract Management, and ERP/CRM systems. Proficient in analyzing data to drive decisions and ensure compliance with commercial terms.

Highest-signal resume keywords

Master Data ManagementContract ManagementERP/CRM Systems (SAP)Commercial AcumenFluent in German and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales SupportOrder ProcessingData AnalysisIntercompany ReconciliationsInvoice ReviewContract ComplianceProcess ImprovementCommercial ReportingVersion ControlDocument Management

Soft Skills

Analytical MindsetBusiness AcumenCollaborationCommunication

Tools & Technologies

SAPERP SystemsCRM Systems

Certifications & Qualifications

Bachelor’s Degree in Business AdministrationMaster’s Degree in FinanceHealthcare Management

Industry Keywords

OrthopaedicsMedical DevicesHealthcare IndustryCommercial TermsPricingDiscounts

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Support Sales and Commercial Operations with quotations, order processing and customer communication.
Maintain and govern master data (customers, products, prices, discounts, commercial conditions) in ERP/CRM systems (e.g., SAP).
Draft, review and manage commercial contracts, framework agreements and amendments; ensure correct documentation and version control.
Verify contractual compliance and monitor adherence to agreed commercial terms and pricing.
Execute intercompany reconciliations and coordinate corrective actions with Finance/Accounting teams.
Review and approve invoices, credit notes and commercial adjustments in line with contracts and internal controls.
Produce and maintain regular commercial reports (master data quality, open items, deviations, contract KPIs).
Collaborate closely with Legal, Finance, Supply Chain and Sales to resolve commercial issues and support escalations.
Contribute to system implementations, data migration and process improvement projects to increase efficiency and data integrity.
Document processes, maintain workflows and support training for stakeholders on commercial and master data topics.

Requirements

What you’ll need

Several years of relevant experience (approx. 3–5 years or more), preferably within orthopaedics, medical devices or a related healthcare industry.
Solid experience in sales/commercial support, master data management, contract management and intercompany processes.
Analytical mindset and business acumen with a proven ability to interpret data and drive decisions.
Strong commercial acumen and understanding of pricing, discounts and contract terms.
Practical experience with ERP/CRM systems (SAP preferred) and financial/accounting interfaces is an advantage.
Bachelor’s or Master’s degree in Business Administration, Finance, Healthcare Management or related field.
Fluent in German and English (both written and spoken).

Benefits

Comp & perks

an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions.
vacation days
parental leave for a minimum of 12 weeks
bereavement leave
caregiver leave
volunteer leave
well-being reimbursement
programs for financial, physical and mental health.
service anniversary and recognition awards
several insurance plans.